Thank you so much! You are the best!
On Sun, Mar 8, 2026 at 5:33 PM Sarah Tenny <sarah.tenny@thekey.com> wrote:
> My pleasure!
>
> I just spoke with her and explained. She completely understood and she
> still would like to go forward with the phone assessment for tomorrow
> morning. Confirmed for 9:30am
>
> Sarah Tenny, BSN, MSN
> Client Success Manager
> sarah.tenny@thekey.com
> Mobile: (314) 718-6255
> Office: (314) 863-8989
> TheKey.com <https://thekey.com/>
> *We value your feedback. Please leave us a Google review
> <https://search.google.com/local/writereview?placeid=ChIJQRcnOSfL2IcRjWZZNMb_e8Y>*
> <https://thekey.com>
>
>
> On Sun, Mar 8, 2026 at 7:30 PM Kiana Prudhont <kiana.prudhont@thekey.com>
> wrote:
>
>> Thank you so much! I appreciate you! @Sarah Tenny
>> <sarah.tenny@thekey.com>
>>
>> --
>>
>> On Sun, Mar 8, 2026 at 5:24 PM Sarah Tenny <sarah.tenny@thekey.com>
>> wrote:
>>
>>> Thank you, Kiana! We do not have staff interested in live-in cases right
>>> now. This is something we would have to hire for. I can call and explain
>>> that to her.
>>>
>>> Sarah Tenny, BSN, MSN
>>> Client Success Manager
>>> sarah.tenny@thekey.com
>>> Mobile: (314) 718-6255
>>> Office: (314) 863-8989
>>> TheKey.com <https://thekey.com/>
>>> *We value your feedback. Please leave us a Google review
>>> <https://search.google.com/local/writereview?placeid=ChIJQRcnOSfL2IcRjWZZNMb_e8Y>*
>>> <https://thekey.com>
>>>
>>>
>>> On Sun, Mar 8, 2026 at 7:22 PM Kiana Prudhont <kiana.prudhont@thekey.com>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Heads up: This is a phone assessment scheduled for 9:30 a.m. for
>>>> live-in couples care. If you are unable to call at this time for any
>>>> reason, she would like a call to reschedule.
>>>>
>>>> Thank you! @Emily Swackhamer <emily.swackhamer@thekey.com>
>>>>
>>>>
>>>>
>>>> On Sun, Mar 8, 2026 at 5:19 PM Kiana Prudhont <
>>>> kiana.prudhont@thekey.com> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> An assessment has been scheduled for the following client:
>>>>>
>>>>> - Fast Start: false
>>>>> - Anticipated Tier: Tier 1
>>>>> - Proposed Start Date for Care: May 31, 2026
>>>>> - Type: Phone
>>>>>
>>>>> *Client Name:* Stephen Awoniyi
>>>>>
>>>>> *Phone Number:* (502) 554-3003
>>>>>
>>>>> *Address: *, , ,
>>>>>
>>>>> *Priority Zip:*
>>>>>
>>>>> *Assessment Date/Time:* 3/9/2026, 9:30 AM
>>>>>
>>>>> *Referral Account: *A Place for Mom Partnership
>>>>>
>>>>> *Salesforce Link:* Stephen Awoniyi – St. Louis – 5/31/2026
>>>>> <https://homecareassistance.my.salesforce.com/006UH00000bMLdBYAW>
>>>>>
>>>>> *Proposed Schedule:*
>>>>>
>>>>> - Scheduled by: Kiana Prudhont
>>>>>
>>>>>
>>>>>
>>>>> *Client Summary: *
>>>>>
>>>>> *This summary was generated by AI and may contain errors. This summary
>>>>> was generated on March 8, 2026 at 4:54 PM PDT.*
>>>>>
>>>>> *Opportunity Overview:*
>>>>>
>>>>> - Stage is Assessment Pending for Stephen Awoniyi
>>>>> <https://homecareassistance.my.salesforce.com/001UH00000o3eqZYAQ>
>>>>> at St. Louis
>>>>> <https://homecareassistance.my.salesforce.com/a0L5e000002VWBxEAO>
>>>>> office
>>>>> - Primary care need is Memory Care at Home with anticipated start
>>>>> of care on May 31, 2026
>>>>> - Weekly hours are Daily/24 Hour live-in care at $600 rate
>>>>> - Duration of care expected to be greater than 6 months
>>>>> - Timeline is planning for the future with care needed in next
>>>>> 30-60 days
>>>>>
>>>>> *Assessment Information:*
>>>>>
>>>>> - Assessment status is Pending Scheduled Date
>>>>> - Assessment scheduled by Kiana Prudhont
>>>>> <https://homecareassistance.my.salesforce.com/005UH00000Hx7eoYAB>
>>>>> - Compliance level is Non-Regulated
>>>>> - Phone assessment requested for 9:30am to assess both parents
>>>>> together
>>>>>
>>>>> *Client Information:*
>>>>>
>>>>> - Client account: Stephen Awoniyi
>>>>> <https://homecareassistance.my.salesforce.com/001UH00000o3eqZYAQ>
>>>>> - Address: 2011 Savannah Circle, O
>>>>> <https://www.google.com/maps/search/2011+Savannah+Circle,+O+Fallon,+MO+63368?entry=gmail&source=g>
>>>>> 'Fallon, MO 63368
>>>>> <https://www.google.com/maps/search/2011+Savannah+Circle,+O+Fallon,+MO+63368?entry=gmail&source=g>
>>>>> - Primary contact is Mary (daughter) at (502) 554-3003
>>>>> - Preferred communication method is phone
>>>>> - Care involves both Stephen Awoniyi (dementia care) and spouse
>>>>> Rosaline Awoniyi
>>>>>
>>>>> *Referral Source:*
>>>>>
>>>>> - Referred by A Place for Mom Partnership
>>>>> <https://homecareassistance.my.salesforce.com/0017V00001qj9khQAA>
>>>>> - Category: Placement Agency
>>>>> - Main Point of Contact: Julie Dionne
>>>>> <https://homecareassistance.my.salesforce.com/003UH00000idTYhYAM>
>>>>>
>>>>> *Action Items and Next Steps:*
>>>>>
>>>>> - *Assessment scheduling:* Family requested phone assessment for
>>>>> tomorrow (March 9) at 9:30am
>>>>> - *Care needs assessment:* Both parents need evaluation - father
>>>>> requires dementia care, assistance with ADLs, and incontinence care; mother
>>>>> needs medication reminders and transportation
>>>>> - *Address confirmation:* Final care address pending home purchase
>>>>> in St. Louis area (zip 63368)
>>>>> - *Caregiver requirements:* Must provide own vehicle for
>>>>> transportation (70 cents per mile)
>>>>> - *Family coordination:* Daughter to confirm assessment time after
>>>>> consulting with sister
>>>>>
>>>>> Please coordinate with the Care Team to prepare for Start of Care.
>>>>>
>>>>>
>>>>>
>>>>> Thank you,
>>>>>
>>>>> The LHA Team
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Warmest Regards, *
>>>> Kiana Prudhont
>>>> Lead Homecare Advisor
>>>> kiana.prudhont@thekey.com
>>>> Office: (949) 208-1921 Ext.199332
>>>> https://thekey.com
>>>> <https://thekey.com/>
>>>>
>>>
>>
>> --
>>
>> *Warmest Regards, *
>> Kiana Prudhont
>> Lead Homecare Advisor
>> kiana.prudhont@thekey.com
>> Office: (949) 208-1921 Ext.199332
>> https://thekey.com
>> <https://thekey.com/>
>>
>
--
*Warmest Regards, *
Kiana Prudhont
Lead Homecare Advisor
kiana.prudhont@thekey.com
Office: (949) 208-1921 Ext.199332
https://thekey.com
<https://thekey.com/>