--0000000000007bdf7d0625b5a8ac Content-Type: multipart/alternative; boundary="0000000000007bdf7c0625b5a8ab" --0000000000007bdf7c0625b5a8ab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Your Welcome Danielle James LPN *Milwaukee General Manager * *Please note my email has changed:* danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com [image: TheKey] On Wed, Oct 30, 2024 at 1:11=E2=80=AFPM Timothy Thomas wrot= e: > This is helpful, thanks Danielle. > > On Wed, Oct 30, 2024 at 1:58=E2=80=AFPM Danielle James > wrote: > >> [image: image.png] >> >> Hope this helps. >> Danielle James LPN >> *Milwaukee General Manager * >> *Please note my email has changed:* >> danielle.james@thekey.com >> (414) 309-4827 >> (414) 219-0300 >> TheKey.com >> [image: TheKey] >> >> >> On Wed, Oct 30, 2024 at 12:24=E2=80=AFPM Timothy Thomas = wrote: >> >>> Could you provide info on the 4 assessments that didn't start in >>> September? This shows Emily's closing rate is 50% - target is 70. >>> >>> Is she being sent to assessments that aren't ready to start yet? >>> >>> On Wed, Oct 30, 2024 at 11:40=E2=80=AFAM Danielle James >> danielle.james@thekey.com> wrote: >>> >>>> Hi, >>>> >>>> We had 6 Caring.com that got pushed over to opportunities. These are >>>> typically opportunities that do not turn into actual clients. ( Just t= o >>>> give you an idea we have not had 1 client start from caring.com since >>>> 2022) >>>> >>>> We had 3 clients entered in as duplicates so not sure if that is being >>>> included in our numbers. >>>> >>>> We also had 2 Oasis leads that were entered prior to an assessment >>>> scheduled that were closed. Due to the high amount of leads we get fro= m >>>> them we usually don't enter until an assessment is scheduled. >>>> >>>> >>>> Danielle James LPN >>>> *Milwaukee General Manager * >>>> *Please note my email has changed:* >>>> danielle.james@thekey.com >>>> (414) 309-4827 >>>> (414) 219-0300 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Wed, Oct 30, 2024 at 10:31=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> Here are the stats per site. >>>>> >>>>> >>>>> [image: Screenshot 2024-10-30 at 11.30.04=E2=80=AFAM.png] >>>>> >>>>> On Wed, Oct 30, 2024 at 11:28=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hey Team, >>>>>> >>>>>> We've seen a significant decline in our assessment to start of care >>>>>> ratio. Which as a region was in the mid 60% in July and August but f= ell to >>>>>> 50% in September. >>>>>> >>>>>> Do you have any insights to share? Could you ask your CSMs if they >>>>>> have some thoughts? >>>>>> >>>>>> Thanks >>>>>> >>>>>> -- >>>>>> >>>>>> *Tim Thomas* >>>>>> Head of Midwest & Canada Divisions | *TheKey* >>>>>> Mobile: 514.591.9387 >>>>>> [image: TheKey] >>>>>> >>>>> --0000000000007bdf7c0625b5a8ab Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Your Welcome Danielle James LPN Milwaukee General Manager=C2=A0 Please note my email has changed: = da