--00000000000038ae390602ab6a81 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello all, We believe we have fixed the issue and all team members should be able to access the AP as usual. Big shoutout to Eugene Narciso for helping us diagnose the problem and help get us back up and running, alongside Ryan Trybus and Lucas Hynes from the DART side. Apologies for the disruption, and thank you for your patience. Please reach out with any questions. Ben On Fri, Aug 11, 2023 at 11:40=E2=80=AFAM Benjamin Lewis wrote: > Hello, > > As an update, we continue to have issues with our Analytics Portal. We > have escalated a ticket with our Salesforce/Tableau contact and continue = to > dig into the issue internally. Will continue to provide updates as we kno= w > more. > > Let me know if there are any items the Dart team can tell with in the > interim. > > Ben > > On Fri, Aug 11, 2023 at 9:24 AM Benjamin Lewis > wrote: > >> Hello, >> >> We are investigating an unexpected issue that is causing the Analytics >> Portal to be down. We hope to have a resolution shortly. >> >> >> >> -- >> Ben Lewis >> Director, Analytics and Reporting >> benjamin.lewis@TheKey.com >> (858) 945-4975 >> TheKey.com >> [image: TheKey] >> > --00000000000038ae390602ab6a81 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello all, We believe we have fixed the= issue and all team members should be able to access the AP as usual. = Big shoutout to Eugene Narciso for helping us diagnose = the problem and help get us back up and running, alongside Ryan Trybus and = Lucas Hynes from the DART side. Apologies for the = disruption, and thank you for your patience. Please reach out with any ques= tions. Ben On Fri, Aug 11, 2023 at 11:40=E2= =80=AFAM Benjamin Lewis < be= njamin.lewis@thekey.com > wrote: Hello, As an update, we continue to have issues with = our Analytics Portal. We have escalated a ticket with our Salesforce/Tablea= u contact and continue to dig into the issue internally. Will continue to p= rovide updates as we know more. Let me know if there are any items the Dart team can tell with in= the interim.=C2=A0 Ben On Fri, Aug 11, 2023 at 9:24 AM Benjamin Lewis < benjamin.lewis@thek= ey.com > wrote: Hello, We are investigating an un= expected issue that is causing the Analytics Portal to be down.=C2=A0 We ho= pe to have a resolution shortly. -- Ben Lewis Director, Analytics and Reporting <td style=3D"padding:4px= 0px 0px;font-family:roboto,Arial,Helvetic