--000000000000dd9a1b05e99548a3 Content-Type: multipart/alternative; boundary="000000000000dd9a1805e99548a1" --000000000000dd9a1805e99548a1 Content-Type: text/plain; charset="UTF-8"; format=flowed; delsp=yes Pricing Increase Q&A Daily from 11:30am to 12pm from Tuesday Sep 27 to Friday Oct 7 Eastern Time - Toronto Join with Google Meet https://meet.google.com/hda-wcfc-vpu?hs=224 Join by phone (US) +1 260-300-0022 PIN: 359244619 More phone numbers https://tel.meet/hda-wcfc-vpu?pin=9441610002318&hs=0 Link to Pricing Increase Master Spreadsheet: https://docs.google.com/spreadsheets/d/1bI0sMZlgh8ujNxn-21b9MQge9YMbS0uo3XYvKWBmiXU/edit?usp=sharingThank you to all who were able to attend on Friday for the Pricing Increase kickoff. For those who weren't able to attend, here is the recording: https://drive.google.com/file/d/1nMOXiASoDbMeVXV_m7RmqNAhxQ3J_MN5/view?usp=sharingThis is a daily check in meeting to make sure if you have questions or specific escalations in your region that we are addressing those. Don't feel the need to attend all sessions, but please use this time to ask any questions you have.Here is the current timeline:Start DateEnd DateActivityFriday, Sep 23, 2022Thursday, Sep 29, 2022Time set aside for individual office review, with escalations addressed, and expectation that all edits are completed by end of period.Friday, Sep 30, 2022Friday, Sep 30, 2022Ben to synthesize information to ensure no transposing of contact information/other details, as well as removal of any inactivated clients since project kickoff. Chase down any outstanding offices/input.Monday, Oct 3, 2022Wednesday, Oct 5, 2022Initial set of PDFs provided to offices for final review, chance to catch any issues ahead of time.Wednesday, Oct 5, 2022Sunday, Oct 9, 2022Emails with PDFs to be sent by offices. Vetted client list without emails provided to TownMailer/Kate Goodrich for distribution with projected go-live date for rate increases effective Monday 10/31.Monday, Sep 26, 2022Wednesday, Oct 5, 2022Set up daily office hours/standup for pricing increase with the regional leaders. 1 day a week expected attendance, otherwise can stop by to ask questions, troubleshoot items, etc. Organizer Benjamin Lewis benjamin.lewis@thekey.com Guests Benjamin Lewis - organizer Jennifer Muskat abroussard@thekey.com Amy Harris amarland@thekey.com Matt Nyberg carol.miller@thekey.com Chen Xie kbabatid@homecareassistance.com jennifer.piper@thekey.com tstrite@thekey.com araceli.gutierrez@thekey.com timothy.thompsoncook@thekey.com melissa.reyes@homecareassistance.com James Patchett peter.dacosta@thekey.com Timothy Thomas jason.skypeck@thekey.com coddye.ringnoonan@thekey.com cathy.goffredo@thekey.com erenshaw@thekey.com angie.markwell@thekey.com James Buscemi Triff Cook renee.anter@valuecareathome.com kimberly.kranwinkel@thekey.com bethann.rosario@thekey.com kguerci@thekey.com Jessica Pascasio View all guest info https://calendar.google.com/calendar/event?action=VIEW&eid=NjRhbXB0OWxy