Re: Create Email Groups - [#990952]
- From
- Teresa Heit <teresa.heit@thekey.com>
- To
- Karthik Sekar <itsupport@thekey.com>
- CC
- acnossen@thekey.com, tt@thekey.com
- Date
- Mon, 18 Nov 2024 08:51:43 -0600
- Folder
- INBOX
📎 image.png
The three people highlighted can be removed. They are in a different location. [image: image.png] On Mon, Nov 18, 2024 at 8:28 AM Karthik Sekar <itsupport@thekey.com> wrote: > Hi Abby, > > Kindly check now please I have update the DL Kansasoncall@thekey.com. > > Warm Regards, > > Karthik Sekar > Service Desk Engineer > Contact IT Support 8 am-9 pm EST @ (888)838-1955 | hca.freshdesk.com > TheKey.com <https://www.thekey.com/> > [image: TheKey] <https://homecareassistance.com/> > Karthik.sekar@thekey.com > > > > > On Mon, 18 Nov at 9:13 AM , Timothy Thomas <tt@thekey.com> wrote: > @TheKey IT Support <ITsupport@thekey.com> > > Please review the distribution list forkansasoncall@thekey.com with > Teresa to ensure it is accurate. > > On Sun, Nov 17, 2024 at 11:18 AM Teresa Heit <teresa.heit@thekey.com> > wrote: > >> We are still not getting these emails. It appears that the on call >> coordinators are not either. This has created some issues this weekend. >> >> On Fri, Nov 15, 2024 at 2:22 PM Abby Cnossen <acnossen@thekey.com> wrote: >> >>> Hello, >>> >>> It appears that the appropriate people have not been assigned to >>> Kansasoncall@thekey.com. Please adjust this email group to only include >>> the following people. >>> Kansas >>> Kansasoncall@thekey.com >>> Abby acnossen@thekey.com >>> Renae Renae.soler@thekey.com >>> Julianna Jubrown@thekey.com >>> Holli Holli.bower@thekey.com >>> Thivyah Thivyah.Malanar@thekey.com >>> Teresa teresa.heit@thekey.com >>> Amy amy.catalina@thekey.com >>> Ali alison.mchargue@thekey.com >>> >>> On Wed, Oct 30, 2024 at 11:57 AM Karthik Sekar <itsupport@thekey.com> >>> wrote: >>> >>>> Hi Abby, >>>> >>>> Thank you for sending the request to THEKEY IT ServiceDesk. >>>> >>>> As per your request I have created DL and added your colleagues. >>>> >>>> michiganoncall@thekey.com, Stlouisoncall@thekey.com, >>>> milwaukeeoncall@thekey.com, kansasoncall@thekey.com, >>>> Columbusoncall@thekey.com >>>> >>>> Warm Regards, >>>> >>>> Karthik Sekar >>>> Service Desk Engineer >>>> Contact IT Support 8 am-9 pm EST @ (888)838-1955 | hca.freshdesk.com >>>> TheKey.com <https://www.thekey.com/> >>>> [image: TheKey] <https://homecareassistance.com/> >>>> Karthik.sekar@thekey.com >>>> >>>> >>>> >>>> >>>> On Wed, 30 Oct at 11:16 AM , Abby Cnossen (Admin) < >>>> acnossen@homecareassistance.com> wrote: >>>> Hello, >>>> >>>> We are requesting new email groups for on-call purposes. Please see the >>>> spreadsheet attached here Midwest On-call Email Groups >>>> <https://docs.google.com/spreadsheets/d/1KVdcyT8uDgRjTeVlQ1cCHf31dD4dZRH1R1Bvk02Kklc/edit?usp=sharing> >>>> with more details. >>>> >>>> If there are any questions or concerns I am happy to assist. >>>> >>>> Thank you, >>>> -- >>>> *Abby Cnossen* >>>> Manager of Quality and Service >>>> Call or text: 616-271-8243 >>>> TheKey.com <http://Thekey.com> >>>> >>>> >>> >>> -- >>> *Abby Cnossen* >>> Manager of Quality and Service >>> Call or text: 616-271-8243 >>> TheKey.com <http://Thekey.com> >>> >> 990952:611100 >