--000000000000e3bac805f261f36a Content-Type: text/plain; charset="UTF-8" Worst week we have had in months. Last week was not much better but we started to pick up a bit at the end of the week so hopefully this week things will start moving back in the right direction. On Sun, Jan 15, 2023 at 11:37 PM Angie Markwell wrote: > Definitely bad week. > *Summary* > (All comparisons to prior week, unless otherwise noted.) > > - In the first week after The New Year's Holiday, revenue declined by > -8.2%, primarily due to a -9.2% decline in the average bill rate, as rates > reset to pre-holiday levels; billed hours were up 0.9%, but were lower than > pre-Christmas/New Year's > - HCL starts increased 9.7% and client census increased 2.0% > - Leads, Opportunities and Assessments continued to be up versus their > respective 13-week averages > - Headcount declined by 20, primarily in the Field > - Billed hours per FTE were up 1.3%, while Revenue per FTE was down > -8.0% > - Hours per caregiver were up 1.4% up versus the prior week and up > 0.6% versus the 13-week average > - Active caregivers increased by 180 versus the prior week > > Additional Note: > With the recent move of Caregivers from Paychex to Workday, we are working > on integrating the Workday payroll data into the KPI report. As a result, > we have excluded wage rates and caregiver margin from the report until the > integration is completed. > > > Angie Markwell > Head of Northeast and Canada Divisions > * Please note my email has changed: * > angie.markwell@thekey.com > > 775-742-9930 (c) > TheKey.com > [image: TheKey] > > -- > You received this message because you are subscribed to the Google Groups > "Northeast/Canada Regional Operation Directors" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to > northeastcanada-regional-operation-directors+unsubscribe@thekey.com. > To view this discussion on the web visit > https://groups.google.com/a/thekey.com/d/msgid/northeastcanada-regional-operation-directors/CADY4-Oa0mW%2Budi9fPRYPBqS3pvL7JOoXyCb%2BWj3noMTDj0mZuw%40mail.gmail.com > > . > For more options, visit https://groups.google.com/a/thekey.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Northeast/Canada Regional Operation Directors" group. To unsubscribe from this group and stop receiving emails from it, send an email to northeastcanada-regional-operation-directors+unsubscribe@thekey.com. To view this discussion on the web visit https://groups.google.com/a/thekey.com/d/msgid/northeastcanada-regional-operation-directors/CAAjnw37koaaGvhBSrrvwzjxwRk6xHyGXk91Rd9W3no7s5oj%3DKQ%40mail.gmail.com. For more options, visit https://groups.google.com/a/thekey.com/d/optout. --000000000000e3bac805f261f36a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Worst week we have had in months.=C2=A0 Last week was not muc= h better but we started to pick up a bit at the end of the week so hopef