--00000000000042563d05e052f71c Content-Type: multipart/alternative; boundary="00000000000042563c05e052f71b" --00000000000042563c05e052f71b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi David, I believe this should be good to try again on the AMEX. It took most of the day but I just hung up with AMEX and was finally able to verify these were not fraudulent charges. Let me know if you run into any issues. Thank you! On Tue, May 31, 2022 at 11:20 AM wrote: > Hi all > > I am circling back about the NYC billing issue. The ads are still > suspended until the payment issue is resolved. > > Please advise > > Thanks > > > > *From:* loonieguy@gmail.com > *Sent:* May 30, 2022 10:59 AM > *To:* 'Kimberly Guerci' > *Cc:* 'Audra Williams' ; 'Angie Markwell' = angie.markwell@homecareassistance.com>; 'Alexa Graziani' agraziani@thekey.com>; 'Angie Markwell' ; > 'Timothy Thomas' ; 'Audra Williams' audraw@thekey.com> > *Subject:* RE: Google Ads: Payment was declined for 504-723-8025 > > > > Thank you > > I added the card and Google attempted to charge but it was declined =E2= =98=B9 see > below. > > You may need to call AMEX and have the card =E2=80=98whitelisted=E2=80=99 > > Please advise > > Thanks > > > > > > *From:* Kimberly Guerci > *Sent:* May 30, 2022 9:46 AM > *To:* loonieguy@gmail.com > *Cc:* Kimberly Guerci ; Audra Williams audraw@homecareassistance.com>; Angie Markwell angie.markwell@homecareassistance.com>; Alexa Graziani agraziani@thekey.com>; Angie Markwell ; > Timothy Thomas ; Audra Williams audraw@thekey.com> > *Subject:* Re: Google Ads: Payment was declined for 504-723-8025 > > > > Here is the form > > > > On Mon, May 30, 2022, 8:45 AM wrote: > > Hi all > > It is the NYC account. AMEX ending in 1007 > > I have attached a CC auth form to update the card with Google > > Please advise > Thanks > > David > > > > *From:* Kimberly Guerci > *Sent:* May 30, 2022 8:17 AM > *To:* Audra Williams > *Cc:* Angie Markwell ; > loonieguy@gmail.com; Kimberly Guerci ; Alexa Graziani > ; Angie Markwell ; > Timothy Thomas ; Audra Williams audraw@thekey.com> > *Subject:* Re: Google Ads: Payment was declined for 504-723-8025 > > > > It could also be Pablo's. He was not able to use his for Uber this > weekend. I can also give mine once we know for sure. > > > > On Mon, May 30, 2022, 12:58 AM Audra Williams audraw@homecareassistance.com> wrote: > > It may have been Taneshia=E2=80=99s card. > > *Audra Williams * > > Director of Business Support > > *Please note my email has changed:* > > audraw@TheKey.com > > (425) 757-7027 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > On May 29, 2022, at 9:09 PM, Angie Markwell angie.markwell@homecareassistance.com> wrote: > > =EF=BB=BFOk Audra - whose card was this? > > Sent from Angie's iPhone > > > > On May 29, 2022, at 11:58 PM, Audra Williams audraw@homecareassistance.com> wrote: > > =EF=BB=BFDavid, is this for Toronto? > > > > This will either need to go on Tim or Kim