----==_mimepart_6750819078f2b_1fc3f8e7270e9b0393309dc Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Danielle,=C2=A0 I was able to track down a document sent to a Dore= en Lopez, which matches the email address for the Isabel Lopez Wiener acc= ount within Salesforce. I have transferred ownership of that document to = you within PandaDoc.=C2=A0 If Emily needs access when she gets back, = we will need to transfer the document back. Thanks,=C2=A0 Amanda Mal= donado = = On Tue, 3 Dec at 9:43 AM , Timothy Thomas wrote: = = @Audra Williams=C2=A0Can you help escalate this? We can't start a new cli= ent without this being resolved.=C2=A0 = = = = = On Tue, Dec 3, 2024 at 9:32=E2=80=AFAM Danielle James wrote: = = = = Hi, = =C2=A0Can I please get an update?=C2=A0I need the consent so the client = can start=C2=A0services.=C2=A0 = = Danielle James LPN = Milwaukee General Manager=C2=A0 = Please note my email has changed: = danielle.james@thekey.com = (414) 309-4827 = (414) 219-0300 = TheKey.com = = = Have positive feedback? We'd love to share that with the community:=C2=A0= https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZm= eZB1UILA = = = = = On Mon, Dec 2, 2024 at 3:27=E2=80=AFPM PandaDoc Support wrote: = = = Hi Danielle James, = = Thank you for submitting a request to the PandaDoc team. Your request ha= s the ticket ID 1012877.=C2=A0Please use this ticket ID for any communica= tion regarding this request. The PandaDoc Support team will keep you upda= ted on the progress to resolving your ticket. In the meantime, you can vi= sit our PandaDoc Knowledge Center for FAQs:=C2=A0https://hca.freshdesk.co= m/support/solutions/29000035550=C2=A0Please note, our SLA for creating ne= w templates in PandaDoc is two weeks.=C2=A0 = = Thank you,=C2=A0 = = Tech - IT Support ----==_mimepart_6750819078f2b_1fc3f8e7270e9b0393309dc Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Danielle,=C2=A0 I was able to track down a document sent to a Doreen Lop= ez, which matches the email address for the Isabel Lopez Wiener account w= ithin Salesforce. I have transferred ownership of that document to you wi= thin PandaDoc.=C2=A0 If Emily needs access when she gets back, we will need t= o transfer the document back. Thanks,=C2=A0 Amanda Maldonado On Tue, 3 Dec at 9:43 AM , Timothy Thomas &= lt;tt@thekey.com> wrote: @Audra Williams =C2=A0Can you he= lp escalate this? We can't start a new client without this being resolved= .=C2=A0 On Tue, Dec 3, 2024 at 9:32=E2=80=AFAM Danielle James < danielle.james@thek= ey.com > wrote: Hi, =C2=A0Can I please get an update?=C2=A0I need the consent so the cli= ent can start=C2=A0services.=C2=A0 Danielle James LPN <span style= =3D