--000000000000bfb4790640a5a38e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sophia, Venus has discussed the $40 per hour rate with the client, and it is correct. Thank you for bringing this to our attention. All the best, Diane On Wed, Oct 8, 2025 at 8:11=E2=80=AFAM Sophia Jantz wr= ote: > Hi Venus, > > Good morning.. May you please assist with this client. Per the CCA client > should be billed $38-40 per hour if over 40 hours, client is stating it > should be $38 may you please verify what the correct bill rate is . We > billed at $ 40. Thank you. > > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > On Mon, 6 Oct at 9:21 AM , Sophia Jantz wrote: > Hi Venus, > > Good morning.. May you please assist with this client. Per the CCA client > should be billed $38-40 per hour if over 40 hours, client is stating it > should be $38 may you please verify what the correct bill rate is . We > billed at $ 40. Thank you. > > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > On Fri, 3 Oct at 4:19 PM , Sophia Jantz wrote: > Hi Venus, > > Good afternoon. May you please assist with this client. Per the CCA clien= t > should be billed $38-40 per hour if over 40 hours, client is stating it > should be $38 may you please verify what the correct bill rate is . We > billed at $ 40. Thank you. > > > =E2=80=8B > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > > 1239340:611100 > --000000000000bfb4790640a5a38e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sophia, Venus has discussed the $40 per= hour rate with the client, and it is correct.=C2=A0 Thank you for bringing= this to our attention. All the best, Di= ane On Wed, Oct 8, 2025 at 8:11=E2=80=AFAM Sophi= a Jantz < billing@thekey.com >= ; wrote: Hi V= enus, Good= morning.. May you please assist with this client. Per the CCA client shoul= d be billed $38-40 per hour if over 40 hours, client is stating it should b= e $38 may you please verify what the correct bill rate is . We =C2=A0billed= at $ 40. Thank you. <span dir=3D"ltr= " s