RE: VALENTINA INVOICE-TheKey

Thank you for looping us in, Tim, this is certainly a question for Finance leadership but we agree, JPMC is the right bank. 

 

Michelle-

 

Gerard should be able to provide you those details, if he cannot let me know. 

 

 

 

Kind regards-

 

Elizabeth Clark 

Director, CI & Transformation

Long Term Care Insurance, Onboarding

TheKey

Office|Cell : 619-822-4855

 <mailto:eclark@thekey.com> eclark@thekey.com 

 

 <https://www.thekey.com/> TheKey.com

 

 <https://homecareassistance.com/> 

 






 

 

 

 

From: Timothy Thomas <tt@thekey.com> 
Sent: Friday, November 3, 2023 10:49 AM
To: Michelle Hudgins <michelle.hudgins@thekey.com>; Elizabeth Clark <eclark@thekey.com>; Laszlo Kovacs <laszlo.kovacs@thekey.com>
Subject: Re: VALENTINA INVOICE-TheKey

 

Hi Michelle,

 

I think they should be set up to deposit into the JPM account. @Elizabeth Clark <mailto:eclark@thekey.com>  @Laszlo Kovacs <mailto:laszlo.kovacs@thekey.com>  Do you agree? (client is a senior living community which we provide staffing services to in Waterloo Ontario). If not I can give them the waterloo account. 

 

Thanks

 

On Fri, Nov 3, 2023 at 12:41 PM Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> > wrote:

Hello Tim, 

 

I have been trying to get a resolution with no luck for the two checks that have not been cashed. 

Elena would like to set up Eft payment and put a stop payment on the checks that were issued.

 

I am not sure as to who I should be sending the form to.

Please advise on the next step.

 

Best, 

Michelle Hudgins

 

 

---------- Forwarded message ---------
From: Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> >
Date: Fri, Oct 27, 2023 at 1:00 PM
Subject: RE: VALENTINA INVOICE-TheKey
To: Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> >

 

Hi Michelle, 

 

Here are the two cheques that have not been cashed: 

 

1.	Cheque #: 23153 (Payment sent: August 17,2023 – for invoice #: INV-16476 [$433.24])
2.	Cheque #: 24134 (Payment sent: October 5, 2023 – for invoice #: INV-15397 [$217.34])

 

If you don’t have them, we can void them through the bank and either mail new ones or set you up for EFT if you will send us your EFT information.

 

And they were sent to: 

 

70 Richmond St E

Unit 100

Toronto, ON M5C 1N8

CAN

Hope this information helps ,
Elena 

 

From: Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> > 
Sent: Friday, October 27, 2023 12:36 PM
To: Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> >
Subject: Re: VALENTINA INVOICE-TheKey

 

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Can you provide me with the check number and address to where the check was mailed to?

 

On Fri, Oct 27, 2023 at 12:22 PM Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> > wrote:

Hi Michelle, 

 

I came to find out that your account is not set up for EFT payments – a cheque was mailed out to you on August 17,2023 for that payment, that you have not cashed yet. 

 

You also have another cheque mailed on October 5, 2023; that you have not cashed yet.

 

If you have not received them, we can void the cheques and re-send the payment. 

 

If you would like to receive EFT payments – please submit an EFT verification form and a void cheque (or direct deposit form) to me to submit it to our AP.

 

Kind regards,

Elena 

 

From: Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> > 
Sent: Friday, October 27, 2023 10:21 AM
To: Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> >
Subject: Re: VALENTINA INVOICE-TheKey

 

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Hello Elena, 

 

We do not show that this payment was deposited into our account. Can you please provide me with the last four digits of the account number the payment was made to?

And if you could please provide me with the confirmation on your end as well. 

Thank you.

 

 

On Wed, Aug 30, 2023 at 3:35 PM Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> > wrote:

Hi Michelle,  

 

Please find attached the payment advice for the attached invoice. 

It has been paid on 17 Aug 2023.

 

Have a great rest of the week,
Elena 

 

From: Elena Oprea 
Sent: Wednesday, August 30, 2023 2:59 PM
To: Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> >
Subject: RE: VALENTINA INVOICE-TheKey

 

Hi Michelle, 

 

I have sent that invoice to our AP on Aug 10th.

 

I have just inquired if they have paid it or what was the outcome as it was a 2022 one and I was under impression that we have paid all 2022 invoices in Feb or March this year.

 

I will let you know once I have their answer,
Elena 

 

From: Michelle Hudgins <michelle.hudgins@thekey.com <mailto:michelle.hudgins@thekey.com> > 
Sent: Wednesday, August 30, 2023 11:08 AM
To: Elena Oprea <elena.oprea@schlegelvillages.com <mailto:elena.oprea@schlegelvillages.com> >
Subject: VALENTINA INVOICE-TheKey

 

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Hello, 

 

My name is Michelle and I am with TheKey. The reason for the email is to inform you of your account being past due.

I would love to help you take care of this and make the account current. Please give me a call to discuss further .

I look forward to hearing from you soon.

 

Kind regards, 


Michelle Hudgins


Senior Accounts Receivable Specialist
Direct Line: 305-452-0760


Please note my email has changed:


 <mailto:mcheslock@thekey.com> michelle.hudgins@thekey.com

	
	

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-- 


Tim Thomas


Head of Canada Division


Please note my email has changed:


 <mailto:tt@thekey.com> tt@TheKey.com


(514) 591-9387

	

 <https://www.thekey.ca/> TheKey.ca


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