--00000000000073cc6d05f5c8f58a Content-Type: multipart/alternative; boundary="00000000000073cc6a05f5c8f589" --00000000000073cc6a05f5c8f589 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure Tim. Thanks, *Amrita Lekshmi Veena* *Staffing Manager* *Home Care Assistance - Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region * 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954 2111 Ext. 104 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGue= lph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method On Tue, Feb 28, 2023 at 4:03=E2=80=AFPM Timothy Thomas wrot= e: > Thanks Allison. > > @Amrita Veena Please hold on the billing change > until we get clarification. > > Beth, you run point on talking with Melanie. > > On Tue, Feb 28, 2023 at 4:01=E2=80=AFPM Allison Brennan allison.brennan@homecareassistance.com> wrote: > >> Hi Team >> I just spoke with Arya who was the caregiver in question that was >> sleeping. >> She said that night she worked alongside Kimberly- A Luther Village Nigh= t >> PSW. >> She said Kimbery was excellent and walked her through everything she had >> to do. >> She said at no point was she sleeping. She did her checks every 2 hours >> and worked directly with Kimberly all night. >> She said please connect with Kimberly and she can attest to that. >> >> Arya is an exceptional caregiver and has never had one single >> complaint from any facility or client she has ever worked with, >> She was one of the caregivers who saved the Laurelwood staffing contract >> in December when we got off to a rocky start. >> >> I know that we are Luther Villages top choice for staffing but Arya did >> say at that time, there were other agencies in the building so maybe the= y >> are getting her confused with another staff. >> >> Beth- Do you want me to follow up with Melanie or do you want to reach >> out and relay the information? >> >> Let me know. >> *Allison Brennan* >> *Client Success Manager* >> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >> Waterloo & Wellington region* >> 375 University Ave E, Waterloo, ON, N2K3M7 >> >> *Tel: 519-954-2111 Ext: 1410003* >> 2525 Old Bronte Rd, Suite 212, Oakville, ON, >> L6M >> 4J2 >> >> *Tel: 905-337-1200* >> >> >> *Champions of Aging Well* >> >> *www.**H**o <