Re: Questions regarding payroll and benefits

From
Irin Eva <irin.eva@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
TheKey Onboarding <HRServiceCenter@thekey.com>, Canada Payroll <canadapayroll@thekey.com>, Abby Cnossen <acnossen@thekey.com>, Germaine Daniels <germaine.daniels@thekey.com>
Date
2024-11-11 14:14:50
Folder
INBOX
--00000000000049e6870626a7ece1 Content-Type: multipart/alternative; boundary="00000000000049e6870626a7ece0" --00000000000049e6870626a7ece0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, During her Leave she didn't pay benefits amounts. She was active on benefits. So, her total benefits amount for during her leave is more than her salary. That's why her mounts are "0" for this pay period. For Salary Drop: We have received a merit increase sheet on August 2nd 2024 and her name was on that sheet where her salary shows 16,801.88. Her previous salary was $22500. [image: image.png] Thanks, Irin On Mon, Nov 11, 2024 at 2:07=E2=80=AFPM Timothy Thomas wrot= e: > Hi, > > Could you please confirm why Thivyah did not receive a pay this past pay > period? Also, why was she told her salary had decreased? There should be = no > change to Thivyah's compensation and she should be reinstated on company > benefits following her return from Maternity leave. > > Thank you > > ---------- Forwarded message --------- > From: Thivyah Malanar > Date: Mon, Nov 11, 2024 at 2:00=E2=80=AFPM > Subject: Questions regarding payroll and benefits > To: Timothy Thomas , Abby Cnossen > > > Hi Tim and Abby! > > Hope you guys had a great weekend! > > I wanted to connect in regards to my salary and benefits payment. > > I was informed by payroll today that I would not be receiving any pay thi= s > pay period (Friday November 15th) due to a combination of back pay in > benefits and deduction in salary. > > In regards to my salary I was at $22,500 before maternity leave. I was > informed today that my salary was reduced to $16.801.88 as per a salary > assessment completed in August 2024 ( payroll received an email on August > 2nd). I was not informed of this deduction nor did I sign a new contract/ > agreement as I was on Maternity Leave. I also went through the emails fro= m > when I was on leave and do not see any indication of this. > > As for the benefits, I was never made inactive on workday by my previous > manager when I went on leave and so my benefits were not terminated (thus > the back pay of 24 pays plus this current pay).I am however confused by > this because I received an email from Erika (HR Benefits Analyst) on > October 31st stating that my benefits were terminated during my LOA and > asked if I would like to reinstate them. > > I would greatly appreciate any guidance and assistance with this matter? > > Thank you, > Thivyah > > > > > > --=20 *For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - canadapayroll@thekey.com * Irin Nahar Eva, PCP, PLP (CPM) Payroll Supervisor *647-932-6409 * irin.eva@thekey.com [image: See the source image] --00000000000049e6870626a7ece0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy, During her Leave she d= idn&#39;t pay benefits amounts. She was active on benefits. So, her total= =C2=A0benefits amount for during her leav

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