----==_mimepart_66aa8ddc4dca3_1fc3f80b63b10fc56788012 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi CherylCartwright,=C2=A0 Good day! Thank you for contacting The= Key IT service desk. We have enabled the SMS for Liz Hamilton, kindly as= k her to log out and login from 8x8. Warm Regards, Sandeep C= S Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955= | hca.freshdesk.com TheKey.com =C2=A0 =C2=A0 =C2=A0 = = On Wed, 31 Jul at 3:09 PM , CherylCartwright wrote: Hi All,=C2=A0 = Liz was sent an 8x8 invite but she is not able to text using the app. Wh= en she puts in a phone number it tells her there is nothing in the search= criteria. It's like she can only text those in her contacts which won't = work.=C2=A0 = = What=C2=A0do we have to do to fix this? = = Cheryl ----==_mimepart_66aa8ddc4dca3_1fc3f80b63b10fc56788012 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi CherylCartwright,=C2=A0 Good day! Thank you for contacting TheKey IT service desk. We have enabled the SMS for Liz Hamilton, kindly ask her= to log out and login from 8x8. Warm Regards, Sandeep C S Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com =C2=A0 =C2=A0 =C2=A0 On Wed, 31 Jul at 3:09 PM , CherylCartwright= <ccartwright@homecareassistance.com> wrote: Hi All,=C2=A0 = Liz was sent an 8x8 invite but she is not able to text using the app= . When she puts in a phone number it tells her there is nothing in the se= arch criteria. It's like she can only text those in her contacts which wo= n't work.=C2=A0 What=C2=A0do we have to do to fix this? Cheryl = 889478:611100 = ----==_mimepart_66aa8ddc4dca3_1fc3f80b63b10fc56788012--