--000000000000304c43064602fae7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve, Is this the document in which you are wanting changes? https://app.pandadoc.com/a/#/templates/MjGp4GzxerjqKxFzb8ymxN thanks, Amanda On Mon, Dec 15, 2025 at 1:18=E2=80=AFPM Steve Koyanagi wrote: > Amanda, > > Chuck and I have made revisions to the following provision in the Alberta > Care Agreement. Can you please assist us in updating it? > > *Client Directed Home Care Program* > > Should you receive funding from the Client Directed Home Care program, yo= u > agree to provide the written confirmation of coverage from Alberta Health > Services (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar days of AHS= =E2=80=99 verbal approval. > > AHS Verbal Approval Amount - Monthly Hours ____________ > > You are responsible for payment to us for any difference in coverage > between the verbal and written approvals from AHS. > > Should you receive Services on a holiday, you are responsible for paying > any difference between our Holiday Rate and AHS amount unless you decline > Holiday Services per the Holiday Rate section above. > > If your hours are ever changed by AHS, you must immediately notify us of > the change and are responsible for payment to us for any difference in > coverage if you fail to timely notify us. If you are using multiple > providers with AHS, should your hours with AHS be fully utilized by anoth= er > provider, you are responsible for payment to us for all hours that are no= t > reimbursed by AHS. > > -- > Steve Koyanagi > Vice President of Legal Affairs > * Please note my email has changed: * > skoyanagi@thekey.com > 650-722-6476 > TheKey.com > [image: TheKey] > --=20 Amanda Maldonado Salesforce Administrator | *TheKey* --000000000000304c43064602fae7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve,=C2=A0 Is this the document in which you= are wanting changes? https://app.pandadoc.com/a/#/templates/MjGp4= GzxerjqKxFzb8ymxN thanks, Amanda On Mon, Dec 15, 2025 at 1:18=E2=80=AFPM Steve= Koyanagi < skoyanagi@thekey.com > wrote: Amanda, Chuck and I have made revisi= ons to the following provision in the Alberta Care Agreement. Can you pleas= e assist us in updating it? Client Directed Home Care Program Should=C2=A0you receive funding from = the Client Directed Home Care program, you agree to provide the written confirmation of coverag= e from Alberta Health Services (=E2=80=9CAHS=E2=80=9D) within thirty (30) cal= endar days of AHS=E2=80=99 verbal approval. =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 AHS Verbal Approval Amount - Monthly Hours ____________ You are responsible for payment to us= for any difference in coverage between the verbal and written approvals from AHS.=C2=A0 Should you receive Services on a holi= day, you are responsible for paying any difference between our Holiday Rate and=C2=A0AHS amount unless y