--0000000000005c497a060e11ad2f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Another client from Calgary being informed that they have an overdue balance when they have paid their bill. Can someone kindly help with this? Warm regards, Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 ---------- Forwarded message --------- From: Kathleen Horan Date: Wed, Jan 3, 2024 at 2:53=E2=80=AFPM Subject: Fwd: Overdue balance of $1,014.38 To: Marc Atkinson , Chuck Terlesky , Shawntel Sousa Hi I have received another notice of nonpayment/overdue balance when payment has been made. Please reference my account as full payment was made on December 27, 2023. Kelly Horan Sent from my iPhone Begin forwarded message: *From:* TheKey *Date:* January 3, 2024 at 2:33:00=E2=80=AFPM MST *To:* kelly.e.horan@gmail.com *Subject:* *Overdue balance of $1,014.38* =EF=BB=BF You have an overdue balance of $1,014.38 with us. If payment has already been made, thank you. If not, just click here to pay your overdue balance now. Thanks for your business. View Invoices Questions about this message? Contact Us | Privacy Policy | | | Manage Email Powered by Versapay --0000000000005c497a060e11ad2f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, An= other client from Calgary being informed that they have an overdue balance = when they have paid their bill. Can someone kindly help with this?=C2=A0 Warm regards, Sh= awntel Sousa, LPN Client Success Manager Home Care Assistance/The Ke= y Calgary Office number: (403) 301-3777 Winnipeg Office Number: (= 204) 489-6000 Mobile number: (403) 305-6588 ---------- Forwarded message --------- From: Kathleen Horan <= kelly.e.horan@gmail.com > Date: Wed, Jan 3, 2024 at 2:53=E2=80=AFPM Subject: Fwd: Overdu= e balance of $1,014.38 To: Marc Atkinson < billing@thekey.com >, Chuck Terlesky < cterlesky@thekey.com >, Shawntel Sousa < ssousa@thekey.com > Hi