--0000000000009e109e064d5298f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Fantastic, all. Not at all surprised to see Sherrie and Laurie for CT here. Well done and thank you! L~ Lilian Ciesco Area Sales Manager | TheKey Mobile: 860-949-7301 lilian.ciesco@thekey.com On Wed, Mar 18, 2026 at 3:31=E2=80=AFPM Stephennie Laxamana Smith wrote: > Great job everyone! Love seeing Los Gatos on here twice, great work @Ando= ra > Wells @Jennifer Hitchcock @= Maryellen > Luera ! > > On Wed, Mar 18, 2026 at 12:08=E2=80=AFPM Bridgett Scherer > wrote: > >> Hi Everyone, >> >> We have a *LOT* of wins to cover, so bear with us on the length of this >> email! >> >> Our CSM Pulse NPS continues to stay strong at *90.4*=E2=80=94our >> highest-performing metric to date. To celebrate, the Quality Team wanted= to >> highlight a few "best-in-class" moments from our recent surveys. We see >> every score that comes through, and while we can't fit everyone in this >> thread, your hard work does not go unnoticed. >> >> Check out these highlights: >> *=F0=9F=8C=9F Maria Licoudis, Montreal*: =E2=80=9CProfessional, thorough= evaluation of >> client, very accommodating with changing schedule requests, and excellen= t >> customer service, excellent follow-up >> >> *=E2=9C=A8 Cameron MacGregor, Napa:* =E2=80=9CCameron was very good at e= xplaining Key >> and the benefits of using your services. He worked very quickly to find = a >> caregiver that would be a good fit for my wife.=E2=80=9D >> >> *=F0=9F=92=AB Yara Tiznado, San Diego: *=E2