Re: LMS Access

Hi Timothy,

We agreed today on an additional sync feature. I didn't get confirmation
yet if it has been applied. We can try... Can you try utilizing the Single
Sign On with the email: tt@homecareassistance.dup

On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas <tt@homecareassistance.com>
wrote:

> Hi Keri,
>
> I was able to access the platform yesterday with the temp login info, I
> updated my password but now I'm unable to log in.
>
> Any fix on the initial bug for SSO?
>
> Thanks!
> Tim
>
> On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush <kthrush@homecareassistance.com>
> wrote:
>
>> Hi Timothy,
>>
>> I'm working with our development team to fix this. For a temporary fix,
>> do you mind manually logging in by using the following credentials:
>>
>>    - tt@homecareassistance.dup
>>    - password: Changeme#1
>>
>> For Dennis, he should be able to view courses outside of what he has been
>> enrolled in through clicking on "all courses" like the picture below.
>>
>> Please let me know if I can help with anything else and I will follow up
>> with you as soon as possible with the SSO fix.
>>
>> [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG]
>>
>>
>> On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>>
>>> Hi Keri,
>>>
>>> Stange, no I selected my account tt@homecareassistance.com. I tried
>>> again no and still was not able to log in.
>>>
>>> Sorry I got the title wrong its actually Dennis Fancy who was the
>>> previous owner along with Lindsey. His email address is
>>> dfancy@homecareassistance.com - If I understand correctly he can
>>> self-enroll? He claims to only be able to review the COVID and
>>> Spam/Phishing courses.
>>>
>>> Thank you,
>>> Tim
>>>
>>> On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush <
>>> kthrush@homecareassistance.com> wrote:
>>>
>>>> Hi Timothy,
>>>>
>>>> It looks like the email that your account is setup with is:
>>>> tt@homecareassistance.dup. Is this the address that was selected for
>>>> the SSO?
>>>>
>>>> The courses all have a self enrollment feature so you are more than
>>>> welcome to take any applicable courses.
>>>>
>>>> Just to be safe, I searched in bamboohr for the GM in Winnipeg. If it
>>>> is Lindsey Fancy, everything is up and going with her account in OpenLMS.
>>>>
>>>> Thank you,
>>>>
>>>> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas <
>>>> tt@homecareassistance.com> wrote:
>>>>
>>>>> Good afternoon,
>>>>>
>>>>> I'm trying to access the LMS portal and am currently receiving an
>>>>> error message when using the SSO option.
>>>>>
>>>>> Our GM in Winnipeg would also like to be signed up for Salesforce and
>>>>> Care Management courses. Is this something I can manage or is this done by
>>>>> you.
>>>>>
>>>>> Thank for clarifying,
>>>>> Tim
>>>>>
>>>>> --
>>>>> Timothy Thomas
>>>>> Head of Canada
>>>>> Home Care Assistance
>>>>> Office: 514-907-5065
>>>>> Fax: 514-221-4265
>>>>> 4464 Ste Catherine West
>>>>> Westmount, QC, H3Z1R7
>>>>> HomeCareAssistanceMontreal.ca
>>>>> ---
>>>>> Read Our Testimonials
>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>> We Are Hiring!
>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>
>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>> <https://homecareassistance.com>
>>>>> Champions of Longevity
>>>>>
>>>>
>>>>
>>>> --
>>>> Keri Thrush
>>>> Director of Training and Development
>>>> Home Care Assistance
>>>> Direct: (949) 244-4575
>>>> 221 Main Street, Suite 520
>>>> San Francisco, CA 94105
>>>> homecareassistance.com
>>>> ---
>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>> Join Our Newsletter
>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>> <https://homecareassistance.com/>
>>>> Champions of Longevity
>>>>
>>>>
>>>
>>> --
>>> Timothy Thomas
>>> Head of Canada
>>> Home Care Assistance
>>> Office: 514-907-5065
>>> Fax: 514-221-4265
>>> 4464 Ste Catherine West
>>> Westmount, QC, H3Z1R7
>>> HomeCareAssistanceMontreal.ca
>>> ---
>>> Read Our Testimonials
>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>>>
>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>> <https://www.facebook.com/HCAGreaterMTL>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Keri Thrush
>> Director of Training and Development
>> Home Care Assistance
>> Direct: (949) 244-4575
>> 221 Main Street, Suite 520
>> San Francisco, CA 94105
>> homecareassistance.com
>> ---
>> Read Our Testimonials <https://homecareassistance.com/reviews>
>> Join Our Newsletter
>> <https://homecareassistance.com/healthy-longevity-newsletter>
>> We Are Hiring! <https://homecareassistance.com/careers>
>> <https://homecareassistance.com/>
>> Champions of Longevity
>>
>>
>
> --
> Timothy Thomas
> Head of Canada
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
> Read Our Testimonials
> <https://www.homecareassistancemontreal.ca/reviews.html>
> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>
> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
> <https://www.facebook.com/HCAGreaterMTL>
> <https://homecareassistance.com>
> Champions of Longevity
>


-- 
Keri Thrush
Director of Training and Development
Home Care Assistance
Direct: (949) 244-4575
221 Main Street, Suite 520
San Francisco, CA 94105
homecareassistance.com
---
Read Our Testimonials <https://homecareassistance.com/reviews>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com/>
Champions of Longevity