--00000000000075593e05e8a88cb9 Content-Type: text/plain; charset="UTF-8" ---------- Forwarded message --------- From: Isabelle La Date: Thu, Sep 8, 2022 at 1:54 PM Subject: Re: 8x8 call volume visibilty To: Beth Ann Rosario Here is the link: https://dashboard.8x8.com/dashboard/spa/reports/embeddedReports?report=companySummary&title=Company%20Summary On Thu, Sep 8, 2022 at 1:38 PM Beth Ann Rosario wrote: > Awesome, thanks! > > On Thu, Sep 8, 2022 at 4:37 PM Isabelle La wrote: > >> Hi Beth Ann, >> >> I just set your profile to be able to have what's called Analytics >> Essentials access so you're able to pull your users and see their call >> volumes. >> >> On Thu, Sep 8, 2022 at 4:34 AM Beth Ann Rosario > bethann.rosario@thekey.com> wrote: >> >>> Hi Isabelle, >>> >>> I was curious if I could see the number of calls each of my staffing >>> specialists are taking each day to help better set expectations around call >>> volume etc. Is there a report in 8x8 for me to see this? >>> >>> Thanks! >>> >>> Beth Ann Rosario >>> *Regional Director VA/NC* >>> *919.899.5543* >>> [image: TheKey] >>> >> -- > Beth Ann Rosario > *Regional Director VA/NC* > *919.899.5543* > [image: TheKey] > -- Beth Ann Rosario *Regional Director VA/NC* *919.899.5543* [image: TheKey] -- You received this message because you are subscribed to the Google Groups "Northeast/Canada Regional Operation Directors" group. To unsubscribe from this group and stop receiving emails from it, send an email to northeastcanada-regional-operation-directors+unsubscribe@thekey.com. To view this discussion on the web visit https://groups.google.com/a/thekey.com/d/msgid/northeastcanada-regional-operation-directors/CA%2BzCZv5asm4HrkfKRXo9dzmWo2awL1xDriZupgZwUQrN77myfA%40mail.gmail.com. For more options, visit https://groups.google.com/a/thekey.com/d/optout. --00000000000075593e05e8a88cb9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Isabelle La < ila@thekey.com > Da= te: Thu, Sep 8, 2022 at 1:54 PM Subject: Re: 8x8 call volume visibilty To: Beth Ann Rosario < be= thann.rosario@thekey.com > Here is = the link:=C2=A0 https://dashboard.8x8.com/dashboard/spa/re= ports/embeddedReports?report=3DcompanySummary&title=3DCompany%20Summary= On Thu, Sep 8, 2022 at 1:38 PM Beth Ann Rosario < bethann.rosario@th= ekey.com > wrote: Awesome, thanks! On Thu, Sep 8, 2022 at 4:37 PM Isabelle L= a < ila@thekey.com > wrote: Hi Beth Ann,=C2=A0 I just set your profile= to be able to have what's called Analytics Essentials access so you= 9;re able to pull your users and see their call volumes.=C2=A0 On Thu,= Sep 8, 2022 at 4:34 AM Beth Ann Rosario < bethann.rosario@thekey.com > wrote:= Hi Isabelle, I was curious if I could see the number o= f calls each of my staffing special