--00000000000051354605f924def3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Angie and Tim: As we approach Hua=E2=80=99s roll off date, please contact Brian Fialko if = any needs come up. If issues arise, please let Brian and me know about them. We will work together to remedy. *gerri nath* Chief Accounting Officer, The Key Mobile: 561-879-0132 [image: TheKey] *From:* Angie Markwell *Sent:* Wednesday, April 5, 2023 12:23 PM *To:* Timothy Thomas *Cc:* Geraldine Nath ; Paul Kahn ; Brian Fialko *Subject:* Re: Accounting for Canada - update Thank you for your support! On Wed, Apr 5, 2023 at 1:18=E2=80=AFPM Timothy Thomas wrote= : Thank you Gerri. I appreciate your support. I'm available to help out in any way I can. Best, Tim On Wed, Apr 5, 2023 at 11:21=E2=80=AFAM Geraldine Nath wrote: Angie & Tim: I spoke to Hua yesterday to see if there was anything more we could do to get her to stay with TheKey and she advised that the new opportunity she had was the better choice for her. To that end, I want to update you on our plans to cover the work performed today by Hua: Step 1 =E2=80=93 Learn & Cover the Work - Hua has already detailed out for us all the tasks she performs as well as all of her contacts - Three of our accounting staff have started meeting with Hua immediately to shadow and learn her work. Brian Fialko, my Director of Accounting is leading this effort along with his team of Rebecca Ng and Daniel Barakat. We also plan to bring in a temp ASAP to help with the workload. - We are adding 2 new permanent roles to the existing accounting staff, providing us the added capacity to support Canada Step 2 =E2=80=93 Integrate Canada - As we work to integrate Canadian entities into our standard processes over the next 6 months, the accounting team supporting Canada will be larger (i.e., our whole accounting team) - This will allow for cross training and broader knowledge of the Canadian processes vs. the key person dependent situation we have today with Hua I hope this gives you some comfort. These types of changes are never easy and there will be some bumps, but we can work through it together. Feel free to reach out to Brian or myself anytime as we move forward with our plan. My mobile number is below for fastest contact. *gerri nath* Chief Accounting Officer, The Key Mobile: 561-879-0132 [image: TheKey] --=20 *Tim Thomas* Head of Canada Division *Please note my email has changed:* tt@TheKey.com (514) 591-9387 *TheKey.ca * [image: TheKey] --00000000000051354605f924def3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Roboto;} @font-face {font-family:"Segoe Script"; panose-1:3 11 5 4 2 0 0 0 0 3;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; font-size:11.0pt; f