--000000000000e075850620be30e3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, first I would like to say thank you and second, no, we do not. It would be a plus if it is affordable. But, I was thinking we could set a goal and say when we hit that goal we will add a dedicated on-call member to our team. Thanks, Diane On Wed, Aug 28, 2024 at 7:51=E2=80=AFAM Timothy Thomas wrot= e: > Hi Diane, > > Do you require your own PRN if you break away from regional on-call? > > On Tue, Aug 27, 2024 at 6:06=E2=80=AFPM Timothy Thomas wr= ote: > >> Thanks for sharing Diane. I agree and will advocate for this set up. Sta= y >> tuned. >> >> On Tue, Aug 27, 2024 at 12:47=E2=80=AFPM Diane Mockenhaupt > dmockenhaupt@thekey.com> wrote: >> >>> Tim, >>> >>> I hope this email is appropriate. I am aware my request is not in line >>> with the preferences of the other General Managers and would like an >>> opportunity to ask and explain. My request is that the Chicago team as= a >>> whole, CGMs, CSMs, and myself, be pulled out of the regional on-call >>> rotation and manage our office singularly. My reasons are due to both = the >>> size of the Chicago office and the ownership the Chicago team has for i= ts >>> clients and caregivers. >>> My team operates using an old school methodology which is we own both >>> our successes and our messes and we all believe it should be one of us >>> reaching out to our clients and caregivers when things go awry. My tea= m is >>> strong enough to cover and manage itself when I am on PTO and I am will= ing >>> and able to step up when one of them is on PTO. >>> A weekend dedicated on-call specialist with local back-up would be >>> ideal but perhaps too costly, and it is understood this may not be an >>> option if Chicago operates individually. But, to be honest my team is = on >>> board with that. >>> >>> Thanks for your time. >>> >>> All the Best, >>> Diane >>> >>> -- >>> Diane Mockenhaupt >>> General Manager, Chicago Office >>> *Please note my email has changed:* >>> dmockenhaupt@TheKey.com >>> (224) 808-0607 >>> (847) 853-7777 >>> TheKey.com >>> [image: TheKey] >>> >> --000000000000e075850620be30e3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning,=C2=A0 first I would like to say thank you an= d second, no, we do not.=C2=A0 It would be a plus if it is affordable.=C2= =A0 But, I was thinking=C2=A0=C2=A0we could set a goal and say when we hit = that=C2=A0goal we will add a dedicated on-call member to our team. = Thanks, Diane On Wed, Aug 28, 2024 at 7:51=E2=80= =AFAM Timothy Thomas < tt@thekey.com = > wrote: Hi Diane, Do you require your own PRN if yo= u break away from regional on-call? On Tue, Aug 27, 2024 at 6:06=E2=80= =AFPM Timothy Thomas < tt@thekey.com > wrote: Thanks for sharing Diane. I agree and will a= dvocate for this set up. Stay tuned. On Tue, Aug 27, 2024 at 12:47=E2=80=AFP= M Diane Mockenhaupt < dmockenhaupt@t