Re: Facture 48149 - détails

I emailed the client

Thanks,
Sumira

On Tue, Jun 27, 2023 at 12:46 PM Ali Malik <ali.malik@thekey.com> wrote:

> Hi Tim,
>
> Joey sent an email above in regards to this, i thought he sent the email
> to the client communicating. We will email client right away.
>
> @Sumira Suthesan <sumira.suthesan@thekey.com> Sumira please email the
> client right away saying this:
>
> Bonjour Marc-Olivier,
>
> A propos de votre conversation avec Stephanie Demers
>
> "Il s'agit du montant que le client paie en raison d'une erreur dans le
> programme de chèque emploi du CLSC (jamais commencé). 58.50 hrs @ 19$,
> depuis la semaine du 13 mars."
>
> Merci,
>
>
>
> [image: image.png]
>
> On Tue, Jun 27, 2023 at 3:32 PM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Ali,
>>
>> The April 17/2023 visit is roughly $1000/ visit according to clearcare.
>> Please see attached clearcare invoice and QB invoice.
>>
>> Thanks,
>> Sumira
>>
>> On Tue, Jun 27, 2023 at 12:26 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> @Sumira Suthesan <sumira.suthesan@thekey.com> Sumira can you look into
>>> this right away and let us know what the 1k charge is for on the first
>>> booking. Please review clearcare ass well
>>>
>>> On Tue, Jun 27, 2023 at 3:17 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Hi Ali,
>>>>
>>>> Can you explain where the $1111.50 charge comes from on the attached
>>>> invoice? Is it a catch up for Cheque Emplois?
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Nikita Moreau <nmoreau@thekey.com>
>>>> Date: Mon, Jun 26, 2023 at 9:37 AM
>>>> Subject: Fwd: Facture 48149 - détails
>>>> To: Administration Home Care Assistance <
>>>> adminmtl@homecareassistance.com>, Timothy Thomas <tt@thekey.com>
>>>>
>>>>
>>>> Hi spoke to Monique Jacob's son. He is upset he has not gotten
>>>> clarification on this invoice for over a month now. Please take care of
>>>> this ASAP. Thank you.
>>>> --
>>>>
>>>> *Nikita Moreau*
>>>>
>>>> Staffing Manager / Gestionnaire du personnel
>>>>
>>>> nmoreau@TheKey.com
>>>>
>>>> 514-907-5065
>>>>
>>>> TheKey.ca <https://www.thekey.ca/>
>>>>
>>>> [image: TheKey]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Marco Rivest <marco.rivest@gmail.com>
>>>> Date: Fri, Jun 23, 2023 at 10:51 AM
>>>> Subject: Re: Facture 48149 - détails
>>>> To: <adminmtl@homecareassistance.com>, <nmoreau@thekey.com>, <
>>>> ccartwright@thekey.com>, <joey.taylor@thekey.com>
>>>> Cc: Jean-Francois Rivest <jf_rivest@hotmail.com>
>>>>
>>>>
>>>> Bonjour,
>>>>
>>>> Est-il possible de svp obtenir un suivi pour la demande ci-dessous ?
>>>>
>>>> Aucun retour depuis plus d'un mois.
>>>>
>>>>
>>>> Merci
>>>>
>>>>
>>>> On Wed., Jun. 7, 2023, 10:56 Marco Rivest, <marco.rivest@gmail.com>
>>>> wrote:
>>>>
>>>>> Bonjour,
>>>>>
>>>>> Relance.
>>>>>
>>>>> Serait-il possible de svp obtenir un suivi sur cette demande?
>>>>>
>>>>> Aucun retour depuis le 18 mai dernier.
>>>>>
>>>>> Merci
>>>>>
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Marco Rivest <marco.rivest@gmail.com>
>>>>> Date: Fri., Jun. 2, 2023, 14:57
>>>>> Subject: Re: Facture 48149 - détails
>>>>> To: <adminmtl@homecareassistance.com>
>>>>> Cc: <jf_rivest@hotmail.com>
>>>>>
>>>>>
>>>>> Bonjour,
>>>>>
>>>>> Je vous relance concernant la facture ci-jointe. Possible d'obtenir
>>>>> les détails afin de traiter celle-ci?
>>>>>
>>>>> Merci,
>>>>>
>>>>> Marc-Olivier
>>>>>
>>>>> On Thu, May 18, 2023 at 7:52 PM <marco.rivest@gmail.com> wrote:
>>>>>
>>>>>> Bonjour,
>>>>>>
>>>>>> Serait-il possible de svp ventiler la 1ère ligne de la facture (*Monique
>>>>>> Jacob*: 04/17/23 06:00am-07:00am Asong, Terence. Per Visit ($1,111.50)*)?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Autrement dit, ce montant reflète quoi exactement?
>>>>>>
>>>>>> Merci,
>>>>>>
>>>>>>
>>>>>> Marc-Olivier
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>>
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>