Is this the one you paid?
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca <https://thekey.ca/>
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---------- Forwarded message ---------
From: BC Hydro <notifications@bchydro.com>
Date: Tue, Jun 4, 2024 at 11:38 PM
Subject: Final disconnection notice for your BC Hydro account
To: <sspeirs@thekey.com>
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<https://email.bchydro.com/c/443/939d6746fbb444e10244eb52e3d51d689c298e22c8d0a8611fc79cf5db799eeaa1cd240ffc41418b1f78e22de71d531b>
Final
disconnection notice for amount owing $308.24
Read this email online
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[image: Final notice]
*Dear customer,*
Account number: 7782538
For service at: 2-1861 MARINE DR WEST VANCOUVER BC V7V 1J7
<https://www.google.com/maps/search/1861+MARINE+DR+WEST+VANCOUVER+BC++V7V+1J7?entry=gmail&source=g>
*Final disconnection notice for total amount owing of $308.24*
We haven't received payment for the amount you owe. Please pay your balance
immediately, or we'll disconnect your service.
*How to avoid disconnection:*
1. Pay the total amount owing immediately;
2. Report your payment
<https://email.bchydro.com/c/443/939d6746fbb444e10244eb52e3d51d689c298e22c8d0a8613d8cd12ad834b18aa1cd240ffc41418b1f78e22de71d531b>
by logging into your account at bchydro.com/login
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or by calling 1 800 BCHYDRO <1-800-224-9376> (1 800 224 9376
<1-800-224-9376>)
Make a one-time payment by withdrawal from your bank account directly from
MyHydro.
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*Having trouble paying your bills?*
We have a number of payment options that may be available to you
<https://app.bchydro.com/accounts-billing/bill-payment/ways-to-pay/bill-help.html?utm_source=transactional&utm_medium=email&utm_content=bill>
such as catch-up payment plans or an equal payment plan. You may also
qualify for the Customer Crisis Fund (CCF)
<https://email.bchydro.com/c/443/939d6746fbb444e10244eb52e3d51d689c298e22c8d0a861adf9a40ca122f73fa1cd240ffc41418b1f78e22de71d531b>.
The Customer Crisis Fund offers grants (available once every 12 months) for
customers who are at risk of disconnection due to a temporary financial
crisis.
Learn more about programs that can help with your bill
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or call us at 1 800 BCHYDRO <1-800-224-9376> (1 800 224 9376
<1-800-224-9376>).
*How to get your electricity back on if you are disconnected*
Once you've paid the total amount owing you can report the payment and
request your electricity be reconnected by calling 1 800 BCHYDRO
<1-800-224-9376> (1 800 224 9376 <1-800-224-9376>) at any time and
following the prompts. We'll work to get you reconnected as soon as
possible. A reconnection charge of $30 will appear on your next bill.
If you've been disconnected, it's your responsibility to take whatever
steps you can to reduce the likelihood of damage as a result of a
disconnection. Before requesting a reconnection, to prevent the possibility
of a fire, please turn off or disconnect all electrical equipment
(especially items that produce heat such as stoves, space heaters or irons).
Thank you.
Log in to MyHydro
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Outages & safety
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Accounts
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Energy savings
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Contact us
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You've received this email at sspeirs@thekey.com because it is the address
associated with your MyHydro Profile.
Reference code: FNDNSD
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