--000000000000fe4f52064512eac7 Content-Type: multipart/alternative; boundary="000000000000fe4f50064512eac6" --000000000000fe4f50064512eac6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I concur. Best regards, * Timon Page * General Manager, Ontario timon.page@thekey.com Mobile: (437) 223-0841 TheKey.ca On Mon, Dec 1, 2025 at 3:15=E2=80=AFPM Timothy Thomas wrote= : > I approve as well. > > On Mon, Dec 1, 2025 at 2:42=E2=80=AFPM Michelle Schefter michelle.kenaga@thekey.com> wrote: > >> Approved on my end in the event Tim and Timon approve. >> >> Please escalate to me if any concerns arise. >> >> *Michelle Schefter* >> >> Director of Finance | *TheKey* >> >> Phone: 408.837.0579 >> >> >> >> >> >> >> ------------------------------ >> *From:* Marc Atkinson >> *Sent:* Monday, December 1, 2025 11:27 AM >> *To:* timon.page@thekey.com >> *Cc:* michelle.kenaga@thekey.com ; >> tt@thekey.com ; miranda.norman@thekey.com > miranda.norman@thekey.com>; keith.keough@thekey.com > keith.keough@thekey.com>; jeannie.ortiz@thekey.com > jeannie.ortiz@thekey.com>; lito.delapena@thekey.com > lito.delapena@thekey.com> >> *Subject:* Fwd: 175736 Beverley Peffers - Collection of Payment Method & >> Payment For Overdue Balance of $2,132.31 on Invoices 1151059 & 1160997 - >> [#1276028] >> >> Hi Timon and Tim, >> >> We wanted to follow up with you to advise on the current status of >> Beverley Peffers' account. >> >> We have issued the credits for the 9/29 shift and the taxes and applied >> the credit memo accordingly. >> >> So far, we have received two cheques for $6,062.82 and the current open >> balance due is $2,035.00. At this point, it might be safe to assume that >> we're going to allow the client to continue paying via paper cheque? May >> you please confirm if this is accurate? >> >> Hi Michelle, >> >> As long as Timon and Tim approve the client to keep paying via paper >> cheque, may you please provide your approval? After reviewing the notes = for >> this client, it looks like Jeannie and her team are still awaiting offic= ial >> paper cheque payment approval. >> >> Thank you! >> >> Regards, >> >> Marc Atkinson >> Senior Client Account Specialist >> Customer Contact & Collections Center >> 866-226-1702 - Main Line >> 239-264-1290 - Direct >> billing@thekey.com >> >> On Mon, 24 Nov at 10:37 AM , Marc Atkinson wrote: >> Hi Timon, >> >> Thank you for providing this information. >> >> It usually takes a day or two between cashing the cheque and posting the >> funds to the client's account. As of now, we haven't yet posted the fund= s >> to Beverley's account. If the funds are still not posted by tomorrow >> morning, I will touch base with our Payment Applications team to confirm >> receipt of the cheque and the posting of funds. >> >> Regards, >> >> Marc Atkinson >> Senior Client Account Specialist >> Customer Contact & Collections Center >> 866-226-1702 - Main Line >> 239-264-1290 - Direct >> billing@thekey.com >> >> On Mon, 24 Nov