--Apple-Mail-0BF54F13-37CE-46B7-9197-054A64491C21 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable = Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca = = On Sep 20, 2024, at 3:58=E2=80=AFPM, DeAnna Brown <ltci@t= hekey.com> wrote: =EF=BB=BF Hello Maria, Thank you for obtaining the POA from Gerry and uploading in= to CC. Unfortunately, I still do not see updated copies of the CCA and PAF w= ith the proper signatures. It=E2=80=99s important that we obtain new documen= ts where Gerry has signed using his first and last name, rather than his ema= il signature. This step ensures compliance with our documentation policies a= nd protects all parties involved. I completely understand that this situation may be inconven= ient for both you and our client, and I appreciate your patience and efforts= in getting this resolved. Thank you for your understanding and assistance. Kind regards, DeAnna Brown ltci@thekey.com Long Term Care Insurance Customer Service - (855)= -205-8007 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 On Sun, 8 Sep at 6:49 PM , 161538 Nunzio Scola= miero <scolage@gmail.com> wrote: <col width=