--000000000000dbf960063bcd1cac Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you again! On Thu, Aug 7, 2025 at 4:17=E2=80=AFPM Rohit Biswas = wrote: > Hi Teresa, > > I hope you're having a great day! > > I wanted to share the tracking information for your laptop shipment. You > can follow the delivery progress using the details below: > > Tracking Number: 883402154759 > Tracking Link: FedEx Tracking > > > Please feel free to reach out if you have any questions or need further > assistance. I'm happy to help! > > Thanks, > Rohit Biswas > Service Desk Engineer > rohit.biswas@thekey.com > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > > We are Happy to Assist You! > > > On Wed, 6 Aug at 7:47 PM , Rohit Biswas wrote: > Hi Teresa, > > Good Evening > > This is to inform you that a replacement laptop has been ordered for you. > Once the tracking number is generated, we=E2=80=99ll share it with you ri= ght away. > > Please feel free to reach out if you need any further details. > > Thanks, > Rohit Biswas > Service Desk Engineer > rohit.biswas@thekey.com > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > > We are Happy to Assist You! > > > On Wed, 6 Aug at 4:46 PM , Timothy Thomas wrote: > Good afternoon > > Our GM in Kansas City has been dealing with ongoing laptop issues for > months. She cannot consistently attend video calls without her freezing a= nd > lagging. > > We need to replace her laptop immediately with something more powerful an= d > reliable. Do not bother troubleshooting her existing system, we've been > down this road several times already. > > Thank you > Tim > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > 1162191:611100 > --000000000000dbf960063bcd1cac Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you again! On Thu, Aug 7, 2025 = at 4:17=E2=80=AFPM Rohit Biswas < itsupport@thekey.com > wrote: Hi Teresa,=C2=A0 I hope you're having a great d= ay! I wanted to share the tracking information for your laptop shipm= ent. You can follow the delivery progress using the details below: = =C2=A0Tracking Number: 883402154759 =C2=A0Tracking Link: FedEx Tracking=C2=A0 Please feel free to reach out if you have any questions or need f= urther assistance. I'm happy to help! Thanks,=C2=A0 Rohit Biswas Service Desk Engineer rohit.biswas@thekey.com Contact IT Supp= ort 24*7 @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com T= heKey.com <img src=3D"https://attachment.freshdesk.com/inline/attachment?token= =3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNjI3MzU3MjIsImRvbWFpbiI= 6ImhjYS5mcmVzaGRlc