--0000000000004a14f105e39e1e7c Content-Type: text/plain; charset="UTF-8" Thank you. Please still have the HCL owner place the next meeting date and the notes for each account in the tracker Megan W sent to them. While Altomedic seems like a volatile account, it has experienced poor growth of late that we need to get turned around. I suggest you joining the next meeting with Roger (virtual is fine) to reinforce the importance of the relationship. That can be a simple meeting and then documented on the tracker as suggested earlier. Thanks for the insight. On Tue, Jul 12, 2022 at 9:14 AM Timothy Thomas wrote: > Good morning Kirk, > > Two of the accounts tied to me, Altomedic in Montreal and VCH in Vancouver > represent government organizations which refer us to temporary home care > clients awaiting placement in longterm care homes. Comments below: > > Altomedic: I met with the director in early June to discuss expanding our > relationship to other markets in Quebec. We are their preferred partner and > have exclusivity on Elephants. The reality is this business is very > volatile and depends on vacancy rates in government longterm care homes as > well as budgets caps. Traditionally Q3&4 are when we see the greatest > number of referrals as the home care budgets reset. There's no need for > another meeting at this present time. Roger the HCL, and I will keep > working on it. > > VCH: Very similar situation, however Jay and I will work together to > secure a meeting with the account and discuss opportunities for expansion. > > Thank you, > Tim > > > > On Mon, Jul 11, 2022 at 2:48 PM Kirk Hayes wrote: > >> Northeast Leadership -- >> >> With our ongoing efforts to course-correct many declining referral >> sources, we have identified key accounts for executive intervention by >> leadership. This initiative is designed for both our Sales and executive >> teams to better understand the issues, concerns, and low points occurring >> within a referral source in order to improve our services and return these >> accounts to positive growth. >> >> In the link below, you will find the list of accounts for your division. >> The HCL and his/her manager will be ensuring that a meeting is set that >> works with your schedule. In addition, they will be completing and >> delivering an Account Summary 1-pager to you that will provide background >> on the account, including any recent issues or updates. >> >> *Executive Intervention Account List >> * >> >> Each HCL has received instruction from Megan Wisniewski on the process >> and what is expected of them. RevOps and Sales will be following up with >> them to ensure these items are moving along. >> >> If any of you have questions, please do not hesitate to reach out to >> Megan Wisniewski, Matt Neal, Ashley Mirone, or me. >> >> Kirk >> >> -- >> Kirk Hayes >> Head of Growth Strategy, Corporate Development >> * Please note my email has changed: * >> khayes@thekey.com >> 214-498-1191 >> TheKey.com >> [image: TheKey] >> >