Hi Lindsey, After speaking with Shaw, they stated that the customer rejected the port and that the customer intends to stay with Shaw. I spoke to Mohammad ID# W1D9, who confirmed with his support team that the port out request has been canceled by the customer/owner. Per Mohammad, a new port request will have to be submitted. Thanks, Donald Fisher
On
Thu, 11 Aug at 3:50 PM
, Timothy Thomas <tt@thekey.com> wrote:
Hi Donald,
Where are we at with Shaw in Winnipeg?
Thanks
Tim
On Thu, Aug 4, 2022 at 1:31 PM Lindsey Fancy <lfancy@thekey.com> wrote:
Got it. I'll talk to you then.
On Thu, Aug 4, 2022 at 12:27 PM Donald Fisher <itsupport@thekey.com> wrote:
Hi Lindsey,
Great. I've blocked out Monday 8/8/2022 at 11:00AM CDT. An invitation has been sent to your google calendar.
Thanks,
Donald Fisher
On
Thu, 4 Aug at 1:13 PM
, LindseyFancy <lfancy@homecareassistance.com> wrote:
Hi Donald,
I'm back from vacation on Sunday so could work with you at your convenience on Monday-Wednesday of next week. Feel free to drop something in my schedule for next week (just not after 5pm central on Tuesday or Wednesday).
Thanks,
Lindsey
Sent from my iPhone
On Aug 4, 2022, at 10:10 AM, Donald Fisher <itsupport@thekey.com> wrote:
Hi Lindsey,
8x8 has canceled the port request for Winnipeg. Once the issue is resolved with Shaw, then we'll need to submit the port request entirely. Please provide us a time of when you'll be available to contact Shaw with us in order to solve this issue. We will be able to accommodate any time you provide to us based on your schedule.
Thanks,
Donald Fisher
--
Tim Thomas
Head of Canada Division
Please note my email has changed:
tt@TheKey.com
(514) 591-9387
TheKey.com