Re: REVISED Sales Order CB2516

From
Ray Smale <ray.smale@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Alexa Graziani <agraziani@thekey.com>, Chris Brown <chris@dmpromo.ca>, Chuck Terlesky <cterlesky@thekey.com>, DMO Della <della@dmpromo.ca>, Sharon Speirs <sspeirs@thekey.com>
Date
Wed, 10 Apr 2024 14:56:52 -0400
Folder
INBOX
📎 image003.png; image002.png; image004.png; image001.png; image005.png
agreed on memo board

On Wed, Apr 10, 2024 at 11:58 AM Timothy Thomas <tt@thekey.com> wrote:

> Yes approved.
>
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
>
> On Wed, Apr 10, 2024 at 11:56 AM Alexa Graziani <agraziani@thekey.com>
> wrote:
>
>> Hi Chris,
>>
>> It looks like the bleeds may not have been removed on this (the
>> background doesn't look even).
>>
>> Here's a new version that integrates the logo and the background/words
>> better and does not have any bleeds on the file.
>>
>> Sincerely,
>>
>> On Wed, Apr 10, 2024 at 4:54 AM Chris Brown <chris@dmpromo.ca> wrote:
>>
>>> Good Day,
>>>
>>>
>>>
>>> Please see proof attached and let me know this is now good to go to
>>> production.
>>>
>>>
>>>
>>> Thanks!
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 3:17 PM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Ray Smale <ray.smale@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Perfect, thank you!
>>>
>>>
>>>
>> On Tue, Apr 9, 2024 at 2:15 PM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>> Ok I will advise the supplier and get a final proof from them.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 3:14 PM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Ray Smale <ray.smale@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Thank you! Tim and I agree that we'd like to go with the first one:
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 1:24 PM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> The vendor won’t get back fast enough so I have mocked them both up for
>>> you… Please see attached and let me know which works better for you.
>>>
>>>
>>>
>>> Thanks!
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 1:36 PM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Ray Smale <ray.smale@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Hi Chris,
>>>
>>>
>>>
>>> Ok, we have two options that are just green and gold. Is it possible to
>>> see how they both look mocked up?
>>>
>>>
>>>
>>> Sincerely,
>>>
>>> Alexa
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 12:11 PM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>> Dang, ok, I'll go back to the designer. Thank you.
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 12:08 PM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Unfortunately, that is considered 3 colours. We can only do 2 colours.
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 1:00 PM
>>> *To:* Ray Smale <ray.smale@thekey.com>
>>> *Cc:* Chris Brown <chris@dmpromo.ca>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Hi Chris,
>>>
>>>
>>>
>>> Here is a two-color version using our gold and green – the light area is
>>> a 10% tint of the gold. Let me know if this works/if we can see a mock up.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 11:19 AM Ray Smale <ray.smale@thekey.com> wrote:
>>>
>>> good decision
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 2:12 PM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>> Apologies, yes, we'll make sure the final has TheKey.ca if we use it. I
>>> think we will go with option 1 that does not have the URL that way the text
>>> will show up large enough.
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 11:06 AM Ray Smale <ray.smale@thekey.com> wrote:
>>>
>>> Thanks Alexa,
>>>
>>> Pls ask her to stop converting thekey.ca to .com
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 1:55 PM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>> Ok great, I'll go back with option 1 but only two colors.
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 10:39 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi Alex,
>>>
>>>
>>>
>>> This product has a 2 colour maximum for printing. So, you could do 2
>>> different coloured boxes, but whatever is inside that box will need to be 1
>>> colour, and that colour will need to be the same colour as the background
>>> of the box next to it. Hopefully that makes sense?
>>>
>>>
>>>
>>> And, at .38” high, I’m not sure anything is going to be very visible if
>>> we stack lines… so option 2 below is probably not a good idea.
>>>
>>>
>>>
>>> So, I will put it back in your designer’s court.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 11:31 AM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Ray Smale <ray.smale@thekey.com>; Sharon Speirs <
>>> sspeirs@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>; DMO Della <
>>> della@dmpromo.ca>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Hi Chris,
>>>
>>>
>>>
>>> Are we allowed to use color blocks? Our designer recommends utilizing
>>> them to make the text pop so we wanted to check in.
>>>
>>>
>>>
>>> Tim and Ray - she's created a few more options (assuming we can use
>>> color blocks). Is there one you'd like to give the pinter to see if it
>>> improves the look? I recommend the first or third (screenshots below):
>>>
>>>
>>>
>>> First:
>>>
>>>
>>>
>>> Third:
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 10:12 AM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>> Thank you. I'll see what our designer comes up with and then we can
>>> decide if additional words fit or if we need to stick with the logo. I'll
>>> send the new options today.
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 9:55 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Correct. The max height is .38” tall
>>>
>>>
>>>
>>> Thanks!
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 10:36 AM
>>> *To:* Ray Smale <ray.smale@thekey.com>
>>> *Cc:* Chris Brown <chris@dmpromo.ca>; Sharon Speirs <sspeirs@thekey.com>;
>>> Chuck Terlesky <cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>;
>>> Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> I will ask the designer to send a few more options today.
>>>
>>>
>>>
>>> Chris - from my understanding, even if I send a stacked logo, the height
>>> of the words will still be restricted because we're limited to 0.38
>>> inches, correct?
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 8:08 AM Ray Smale <ray.smale@thekey.com> wrote:
>>>
>>> No phone number thanks.
>>>
>>> I think we've sent the art through wrong.
>>>
>>> Alexa - pls have designer make better use of the available space.
>>>
>>> It's not my job, but jumping in with one solution or two:
>>>
>>>
>>>
>>> TheKey   TheKey.ca
>>>
>>>     In-Home Care
>>>
>>>
>>>
>>> Another option is:
>>>
>>>
>>>
>>> TheKey  In-Home Care
>>>
>>>
>>>
>>> By running everything into one line she's severely restricted the height
>>> of the words.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 10:58 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> No problem Sharon.
>>>
>>>
>>>
>>> Marketing team… what do you think? It’s in our best interest for timing
>>> to get this approved today.
>>>
>>>
>>>
>>> Thanks! 😊
>>>
>>>
>>>
>>> *From:* Sharon Speirs <sspeirs@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 8:53 AM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Alexa Graziani <agraziani@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Ray Smale <
>>> ray.smale@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Hi
>>>
>>> I  will leave it up to the marketing team as they know better than me
>>> but the goal is to get some solid leads out of the show and our new
>>> branding is not cemented in this community as of yet so thought it might
>>> help.
>>>
>>> Sharon
>>>
>>>
>>>
>>>
>>> *Sharon, Speirs*
>>>
>>>
>>>
>>> General Manager
>>>
>>> Vancouver, BC
>>>
>>> Office: 778.279.3634
>>>
>>> sspeirs@thekey.com
>>>
>>>
>>>
>>> *TheKey.ca*   <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 7:45 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi Sharon,
>>>
>>>
>>>
>>> No one has mentioned a phone # until now. Attached was the art Alexa
>>> sent me. I suppose we could remove the text and add a phone # instead… but
>>> if we are changing art, we should really get on that today as I see there
>>> is an event date coming up quick. We don’t want to miss the date.
>>>
>>>
>>>
>>> Please let me know as soon as you can.
>>>
>>>
>>>
>>> Thanks 😊
>>>
>>>
>>>
>>> *From:* Sharon Speirs <sspeirs@thekey.com>
>>> *Sent:* Tuesday, April 9, 2024 8:40 AM
>>> *To:* Ray Smale <ray.smale@thekey.com>
>>> *Cc:* Alexa Graziani <agraziani@thekey.com>; Chris Brown <
>>> chris@dmpromo.ca>; Chuck Terlesky <cterlesky@thekey.com>; DMO Della <
>>> della@dmpromo.ca>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Morning!
>>>
>>> Just a question re phone number
>>>
>>> Is there no room for our local number so if in fact they are thinking if
>>> care they don’t have to go look it up? 778.279.3634
>>>
>>> You might all have discussed this and I missed it
>>>
>>> Sharon
>>>
>>>
>>>
>>> *Sharon, Speirs*
>>>
>>>
>>>
>>> General Manager
>>>
>>> Vancouver, BC
>>>
>>> Office: 778.279.3634
>>>
>>> sspeirs@thekey.com
>>>
>>>
>>>
>>> *TheKey.ca*   <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 7:36 AM Ray Smale <ray.smale@thekey.com> wrote:
>>>
>>> Got it thanks.
>>>
>>> Not trying to be a pain but why does the word BLUE in that sample seem
>>> to be 4x taller than our words/logo?
>>>
>>>
>>>
>>> On Tue, Apr 9, 2024 at 10:31 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi Ray.
>>>
>>>
>>>
>>> The logo is on the side, not the top… so when you open the top, the logo
>>> will be right side up. Hopefully this image below gives you a better sense
>>> of the logo placement / orientation. Are we sticking with the attached
>>> design, or do you want to remove the small text and just go with The Key
>>> logo? Thanks!
>>>
>>>
>>>
>>>
>>>
>>> *From:* Ray Smale <ray.smale@thekey.com>
>>> *Sent:* Monday, April 8, 2024 6:16 PM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Alexa Graziani <agraziani@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Ok well gimme everything you’ve got Scotty! Star Trek ref and we’ll go
>>> with that.
>>>
>>> I want to make sure you’ve placed that the right way around - in other
>>> words when you’re opening the flaps of the pull cases, the text should not
>>> be upside down.
>>>
>>> Pls confirm.
>>>
>>>
>>>
>>> On Mon, Apr 8, 2024 at 8:05 PM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi Ray,
>>>
>>>
>>>
>>> The available decoration area is not very big on this… stacking is not
>>> an option.
>>>
>>>
>>>
>>> Height: 0.38 Inches
>>>
>>> Width: 2.5 Inches
>>>
>>>
>>>
>>> Thoughts? Thanks,
>>>
>>>
>>>
>>> *From:* Ray Smale <ray.smale@thekey.com>
>>> *Sent:* Monday, April 8, 2024 6:01 PM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Alexa Graziani <agraziani@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Sharon Speirs <
>>> sspeirs@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Thanks Chris - looks too small for an older person to be able to read.
>>> Are we at the max of the printable field?
>>>
>>> If so how about stacking text?
>>>
>>>
>>>
>>> On Mon, Apr 8, 2024 at 7:57 PM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi All,
>>>
>>>
>>>
>>> Here’s the pill case proof from the vendor. Please let me know this is
>>> good to go to production.
>>>
>>>
>>>
>>> Thanks!
>>>
>>>
>>>
>>> *From:* Sharon Speirs <sspeirs@thekey.com>
>>> *Sent:* Thursday, April 4, 2024 10:36 AM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Alexa Graziani <agraziani@thekey.com>; Chuck Terlesky <
>>> cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>; Ray Smale <
>>> ray.smale@thekey.com>; Timothy Thomas <tt@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Perfect Thankyou both for that reminder!
>>>
>>>
>>>
>>> *Sharon, Speirs*
>>>
>>>
>>>
>>> General Manager
>>>
>>> Vancouver, BC
>>>
>>> Office: 778.279.3634
>>>
>>> sspeirs@thekey.com
>>>
>>>
>>>
>>> *TheKey.ca*   <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Apr 4, 2024 at 9:34 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Our pleasure Sharon!
>>>
>>>
>>>
>>> The invoice will be sent to you after the items ship. As per Chuck, we
>>> are an approved vendor.
>>>
>>>
>>>
>>> Should there be any other marketing, incentive, uniform needs that I can
>>> help with, please reach out 😊
>>>
>>>
>>>
>>> Thanks, and have a great day!
>>>
>>>
>>>
>>> *From:* Chuck Terlesky <cterlesky@thekey.com>
>>> *Sent:* Thursday, April 4, 2024 10:31 AM
>>> *To:* Sharon Speirs <sspeirs@thekey.com>
>>> *Cc:* Chris Brown <chris@dmpromo.ca>; Alexa Graziani <
>>> agraziani@thekey.com>; Timothy Thomas <tt@thekey.com>; DMO Della <
>>> della@dmpromo.ca>; Ray Smale <ray.smale@thekey.com>
>>> *Subject:* Re: REVISED Sales Order CB2516
>>>
>>>
>>>
>>> Sharon - Chris is an approved vendor through Coupa. I believe you will
>>> need to approve the invoice once he sends it in.
>>>
>>>
>>>
>>> On Thu, Apr 4, 2024 at 10:28 AM Sharon Speirs <sspeirs@thekey.com>
>>> wrote:
>>>
>>> Good morning Chris and thank you for getting this going for us so
>>> quickly!
>>>
>>> Should I call in the mastercard number or would you prefer to do EFT (
>>> if so I would need your banking information to get it transferred from our
>>> accounting team.
>>>
>>> Thanks so much
>>>
>>> Sharon
>>>
>>>
>>>
>>> *Sharon, Speirs*
>>>
>>>
>>>
>>> General Manager
>>>
>>> Vancouver, BC
>>>
>>> Office: 778.279.3634
>>>
>>> sspeirs@thekey.com
>>>
>>>
>>>
>>> *TheKey.ca*   <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Apr 4, 2024 at 9:04 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Ok… Hi All,
>>>
>>>
>>>
>>> Attached is the revised Sales Order paperwork from our end with the ship
>>> to and contact changed (to Sharon in Vancouver).
>>>
>>>
>>>
>>> The revised art that both suppliers should be happy with is also
>>> attached. I have an in hands date of April 29th included on the order
>>> form. We will get these moving today.
>>>
>>>
>>>
>>> Thanks again!
>>>
>>>
>>>
>>> *From:* Alexa Graziani <agraziani@thekey.com>
>>>
>>> *Sent:* Thursday, April 4, 2024 9:44 AM
>>> *To:* Chris Brown <chris@dmpromo.ca>
>>> *Cc:* Timothy Thomas <tt@thekey.com>; Sharon Speirs <sspeirs@thekey.com>;
>>> Chuck Terlesky <cterlesky@thekey.com>; DMO Della <della@dmpromo.ca>;
>>> Ray Smale <ray.smale@thekey.com>
>>> *Subject:* Re: The Key Memo Board
>>>
>>>
>>>
>>> These versions should have everything outlined now. Thanks!
>>>
>>>
>>>
>>> On Thu, Apr 4, 2024 at 8:08 AM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>> Thank you, Chris! I'll ask our designer.
>>>
>>>
>>>
>>> On Thu, Apr 4, 2024 at 7:18 AM Chris Brown <chris@dmpromo.ca> wrote:
>>>
>>> Hi Alexa,
>>>
>>>
>>>
>>> The supplier of the pill cases replied about the artwork you sent
>>> yesterday. See below. I’m going to assume the memo board supplier will have
>>> the same “issue”. If you understand what the issue is, please fix and
>>> re-send. If you don’t know how to fix this, I do, but I will need to speak
>>> with you about the font you are using…
>>>
>>>
>>>
>>> *Hello, *
>>>
>>>
>>>
>>> *Everything is meeting our imprint requirements but there is one issue,
>>> the "TM" and "TheKey.ca (line) In-Home Care" is not converted to outlines.
>>> It is picking a random font, which is different than the original art. This
>>> will all need converted to outlines, so it is true to your artwork.  *
>>>
>>>
>>>
>>> *See the image below, I placed a snippet of the way it is supposed to
>>> look, below what we are receiving (red outline).  *
>>>
>>>
>>>
>>> Thanks a lot,
>>>
>>>
>>>
>>> Chris Brown – DMO
>>>
>>>