Re: Caring.com- intakes?

From
Carol Miller <carol.miller@thekey.com>
To
Angie Markwell <angie.markwell@thekey.com>
CC
"Northeast/Canada Regional Operation Directors" <northeastcanada-regional-operation-directors@thekey.com>
Date
Wed, 30 Nov 2022 11:51:30 -0500
Folder
INBOX
--000000000000401ce205eeb2eb8f Content-Type: multipart/alternative; boundary="000000000000401ce105eeb2eb8e" --000000000000401ce105eeb2eb8e Content-Type: text/plain; charset="UTF-8" We got our first one today - looking for couples care for 2 x 8 hours - we are no longer using FRAX and we need to update the rate range for quoting - they have not yet called us back On Tue, Nov 29, 2022 at 9:37 PM Angie Markwell wrote: > Can everyone weigh in on what you are experiencing with The Caring.com > platform. I need to figure out how much of an issue it is and ideally a > solution for us. Thanks in advance. > > ---------- Forwarded message --------- > From: Kim Kranwinkel > Date: Tue, Nov 29, 2022 at 2:36 PM > Subject: Caring.com- intakes? > To: Angie Markwell > > > [image: image.png] > > > Above is an example of the information that is being sent to us. The > National Team is "booking" in-person intakes and the clients are upset when > we are calling them to change or set-up a meeting. There isn't any > collaboration with the local team and another full intake needs to be done > after they speak to the client. > > The 2 families we have encountered the last 2 days, both thought they were > done with all paperwork and ready to have a CG sent out. > > How can we better align the team with the local offices?or who do I need > to contact about the process? > > Appreciate the help, > Kim > > > Kimberly Kranwinkel > Regional Operations Director > *Please note my email has changed:* > kimberly.kranwinkel@TheKey.com > (301) 767-6622 > TheKey.com > [image: TheKey] > > -- > You received this message because you are subscribed to the Google Groups > "Northeast/Canada Regional Operation Directors" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to > northeastcanada-regional-operation-directors+unsubscribe@thekey.com. > To view this discussion on the web visit > https://groups.google.com/a/thekey.com/d/msgid/northeastcanada-regional-operation-directors/CADY4-OZxpFhQoviq6ZsQdEAzioXWyO8Dn1%3D-eOjTTEg%3Dfnh41Q%40mail.gmail.com > > . > For more options, visit https://groups.google.com/a/thekey.com/d/optout. > -- Carol Miller Regional Director of Operations, Connecticut *Please note my email has changed:* carol.miller@TheKey.com (443) 417-4274 TheKey.com [image: TheKey] -- You received this message because you are subscribed to the Google Groups "Northeast/Canada Regional Operation Directors" group. To unsubscribe from this group and stop receiving emails from it, send an email to northeastcanada-regional-operation-directors+unsubscribe@thekey.com. To view this discussion on the web visit https://groups.google.com/a/thekey.com/d/msgid/northeastcanada-regional-operation-directors/CANnVcXsHnjDG-%2B70%3DXjh4X9UKU2UCw1gyMC2k-pOPz-y%3DOByow%40mail.gmail.com. For more options, visit https://groups.google.com/a/thekey.com/d/optout. --000000000000401ce105eeb2eb8e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-pr