Hi Tim,
Looks like Montreal doesn't have a contact form on the site. I'll setup a
call for you and I to discuss, but we do not use Callrail as the
distribution list - it typically gets recorded in the CMS, then routed to a
distribution list directly as soon as it comes it.
Thanks,
Phil
On Tue, Mar 14, 2023 at 12:17 PM Timothy Thomas <tt@thekey.com> wrote:
> The contact form is driven by callrail, so the distribution list should be
> on the admin portal. As far as I'm aware, they come in via callrail
> directly and not through that Montrealintake@thekey.com distro group.
>
> On Tue, Mar 14, 2023 at 12:12 PM Phil Chanda <phil.chanda@thekey.com>
> wrote:
>
>> Hi Timothy,
>>
>> We received a note from Joey that he wasn't getting leads from Montreal.
>>
>> As a first step to check this, we wanted to make sure that the contact
>> form is sending to "Montrealintake@thekey.com" (as it shows he's on the
>> distribution list).
>>
>> Can you let us know if this email is being used to notify leads?
>> Montrealintake@thekey.com
>>
>> Thanks,
>> Phil
>>
>> On Tue, Mar 14, 2023 at 12:08 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Hi Ryan,
>>>
>>> Might be easier to schedule a quick call. I'm not sure I understand your
>>> question.
>>>
>>> Thanks
>>>
>>> On Tue, Mar 14, 2023 at 11:52 AM Ryan O'Neill <dev@thekey.com> wrote:
>>>
>>>> Good morning,
>>>>
>>>> We have been looking into editing the intake email used for contact
>>>> forms on the Montreal microsite (
>>>> https://www.homecareassistancemontreal.ca/) but we are unfamiliar with
>>>> the use of CloudCannon and how tracking email submissions works there.
>>>>
>>>> Is it possible for you to direct us towards where we should be looking
>>>> inside CloudCannon and/or anywhere else to make this update + check on
>>>> submissions?
>>>>
>>>> Thanks!
>>>> Ryan
>>>>
>>>> 181856:611100
>>>>
>>>
>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>> (514) 591-9387
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>