--000000000000c0858a0640a6b8a6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We have placed the request for this to be added to all URL's. Thanks! On Wed, Oct 8, 2025 at 5:57=E2=80=AFAM Timon Page w= rote: > Good morning Audra > > I do not have the GM QA Call tag available to me. Is this something you > can action or should I? > > Best regards, > * Timon Page * > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > On Tue, Oct 7, 2025 at 10:21=E2=80=AFAM Audra Williams wrote: > >> Hi Team! >> >> We're launching the new Quality Dashboard soon to give you and leadershi= p >> a clearer picture of the vital work you do. The dashboard tracks key >> activities=E2=80=94Caregiver Intros, Client Follow-Ups, QA Visits, and >> Reassessments=E2=80=94by pulling directly from your Wellsky tags. >> >> The attached Client Activity Checklist is designed to help you easily >> manage and document these tasks by outlining the required activities, du= e >> dates, and the correct Wellsky tag to use. The primary purpose of this t= ool >> is to help CSMs track and document the essential activities you are alre= ady >> performing, ensuring all your efforts are recognized. >> >> We want to be upfront: our initial testing shows low documentation rates >> across offices. This is not a reflection of the work you do. It simply >> reflects that we haven't systematically monitored documentation at this >> level in years, and we recognize how busy you are; we know you dedicate >> significant time and effort to our clients. This dashboard is intended o= nly >> to provide a tool for tracking and auditing so that you receive full cre= dit >> for your hard work. Please review the dashboard daily to ensure your >> documentation is captured. >> >> As always, please reach out to Audra, Tiffany, or Bridgett with any >> questions. We are here to support you. >> >> >> -- >> >> *Audra N. Williams* >> >> Director, Divisional Operations | TheKey >> >> Mobile: 425.757.7027 >> >> >> >> --=20 *Audra N. Williams* Director, Divisional Operations | TheKey Mobile: 425.757.7027 --000000000000c0858a0640a6b8a6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We have placed the request for this to be added to all URL's= . Thanks! On Wed, Oct 8, 2025 at 5:57=E2=80= =AFAM Timon Page < timon.page@th= ekey.com > wrote: Good morning=C2=A0Audra I do not have the GM QA Call tag available to me. Is this something you= can action or should I?=C2=A0 <div dir=3D"lt