Re: Canadian Social Content Update

Hi Tim,

To update you on the outcome here, we tried adding my two Facebook pages as
admins but neither request went though (an issue on Facebook's side).

However, Matt has access to Waterloo and Megan has access to both so we
will be able to post.

Oakville and Mississauga are tied to a business FB page so Angie is going
to send me the login info for that so we have it on file. She was also
able to accept TheKey's partner request for that page (which did not show
up for the other page despite also being requested).

Moral of the story here is that we have what we need to post but should
make sure someone always has admin access to both pages.

Sincerely,

On Thu, Feb 9, 2023 at 11:50 AM Alexa Graziani <agraziani@thekey.com> wrote:

> Thanks!
>
> On Thu, Feb 9, 2023 at 11:50 AM Angie Kunnath <akunnath@thekey.com> wrote:
>
>> Waterloo Wellington & Oakville/Mississauga are ours
>>
>> On Thu, Feb 9, 2023 at 2:47 PM Alexa Graziani <agraziani@thekey.com>
>> wrote:
>>
>>> Great, I'll set up time for Friday. To confirm, is this your only page
>>> or do you have any others?
>>>
>>>
>>>    - Waterloo <https://www.facebook.com/homecareassistanceWW>/Wellington
>>>
>>> Is this page yours or Cheryl's?
>>>
>>>
>>>    - GreaterTorontoA <https://www.facebook.com/seniorcareinGTA>rea
>>>    /Oakville/Mississauga
>>>
>>>
>>> Tim - Should I contact Cheryl about the Toronto pages?
>>>
>>>    - https://www.facebook.com/HomeCareAssistanceToronto
>>>    - https://www.facebook.com/homecareingta
>>>
>>>
>>> On Wed, Feb 8, 2023 at 12:42 PM Angie Kunnath <akunnath@thekey.com>
>>> wrote:
>>>
>>>> Hi Alexa,
>>>>
>>>> Perhaps we can set up a call on Friday with Matt. The access is linked
>>>> to his email address. I believe the third page is for Toronto and that is
>>>> managed by another team. @Tim Is it Cheryl who oversees the Toronto page?
>>>>
>>>> Angie
>>>>
>>>> On Wed, Feb 8, 2023 at 3:38 PM Alexa Graziani <agraziani@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Angie,
>>>>>
>>>>> GeekedOut Media does but they don't have the levels needed to give me
>>>>> admin access. Megan let me know you and Matt are the admins. If it's
>>>>> easier, we can set up a call to go through the process together.
>>>>>
>>>>> For the 3rd and 4th pages,
>>>>>
>>>>> The 3rd one was posted on in January - could anyone from the local
>>>>> team have access? That page does represent your market, correct?
>>>>>
>>>>> The 4th one hasn't been posted on since 2018 so I'll assume the
>>>>> credentials for that one have been lost.
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> On Wed, Feb 8, 2023 at 12:34 PM Angie Kunnath <akunnath@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Alexa,
>>>>>>
>>>>>> Geeked out Media should have access to our pages. Not sure who is
>>>>>> incharge of 3 and 4
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Angie Kunnath
>>>>>>
>>>>>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington,
>>>>>> Waterloo & Wellington region*
>>>>>>
>>>>>> 375 University Ave E, Waterloo, ON, N2K3M7Tel: 519-954-2111
>>>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel:
>>>>>> 905-337-1200
>>>>>>
>>>>>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>>>>>
>>>>>> *me <http://homecareassistancewaterloo.ca/>Care
>>>>>> <http://homecareassistancewaterloo.ca/>Assistance
>>>>>> <http://homecareassistancewaterloo.ca/>Waterloo
>>>>>> <http://homecareassistancewaterloo.ca/>.ca
>>>>>> <http://homecareassistancewaterloo.ca/>www
>>>>>> <http://www.homecareassistanceguelph.ca/>.Home
>>>>>> <http://www.homecareassistanceguelph.ca/>Care
>>>>>> <http://www.homecareassistanceguelph.ca/>Assistance
>>>>>> <http://www.homecareassistanceguelph.ca/>Guelph
>>>>>> <http://www.homecareassistanceguelph.ca/>.ca
>>>>>> <http://www.homecareassistanceguelph.ca/>*
>>>>>> *www <http://www.homecareassistanceoakville.ca/>.Home
>>>>>> <http://www.homecareassistanceoakville.ca/>Care
>>>>>> <http://www.homecareassistanceoakville.ca/>Assistance
>>>>>> <http://www.homecareassistanceoakville.ca/>Oakville
>>>>>> <http://www.homecareassistanceoakville.ca/>.ca
>>>>>> <http://www.homecareassistanceoakville.ca/>**www
>>>>>> <http://www.homecareassistancemississauga.ca/>.Home
>>>>>> <http://www.homecareassistancemississauga.ca/>Care
>>>>>> <http://www.homecareassistancemississauga.ca/>Assistance
>>>>>> <http://www.homecareassistancemississauga.ca/>Mississauga.
>>>>>> <http://www.homecareassistancemississauga.ca/>ca
>>>>>> <http://www.homecareassistancemississauga.ca/>*
>>>>>>
>>>>>>
>>>>>> *Changing the Way the World Ages*
>>>>>>
>>>>>> On Feb 8, 2023, at 2:50 PM, Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> 
>>>>>> Hi Angie and Matt,
>>>>>>
>>>>>> Will either of you be able to look into this before the end of the
>>>>>> week?
>>>>>>
>>>>>> On Fri, Feb 3, 2023 at 8:45 AM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Thank you both! Here are the pages again:
>>>>>>>
>>>>>>>
>>>>>>>    1. Waterloo <https://www.facebook.com/homecareassistanceWW>
>>>>>>>    /Wellington
>>>>>>>    2. GreaterTorontoA <https://www.facebook.com/seniorcareinGTA>rea
>>>>>>>    /Oakville/Missassauga
>>>>>>>    3. https://www.facebook.com/HomeCareAssistanceToronto
>>>>>>>    4. https://www.facebook.com/homecareingta
>>>>>>>
>>>>>>>
>>>>>>> On Fri, Feb 3, 2023 at 7:01 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>>>
>>>>>>>> adding @Angie Kunnath <akunnath@thekey.com> and @Matt Vijayan
>>>>>>>> <mvijayan@thekey.com>
>>>>>>>>
>>>>>>>> Can you assist Alexa with getting access to the Facebook pages
>>>>>>>> listed below?
>>>>>>>>
>>>>>>>> On Thu, Feb 2, 2023 at 6:05 PM Alexa Graziani <agraziani@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Also, who is the correct team member to talk to about the Toronto
>>>>>>>>> area? It seems like they have a lot of pages and I don't have access/ need
>>>>>>>>> to figure out how many we should still actively post on.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    1. Waterloo <https://www.facebook.com/homecareassistanceWW>
>>>>>>>>>    /Wellington
>>>>>>>>>    2. GreaterTorontoA <https://www.facebook.com/seniorcareinGTA>rea
>>>>>>>>>    /Oakville/Missassauga
>>>>>>>>>    3. https://www.facebook.com/HomeCareAssistanceToronto
>>>>>>>>>    4. https://www.facebook.com/homecareingta
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Sincerely,
>>>>>>>>>
>>>>>>>>> On Thu, Feb 2, 2023 at 2:57 PM Alexa Graziani <
>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Tim,
>>>>>>>>>>
>>>>>>>>>> To confirm, 28 Digital does Montreal's FB posts, correct? Is
>>>>>>>>>> there a specific fee for that or is it included in your SEM/SEO contract
>>>>>>>>>> with them?
>>>>>>>>>>
>>>>>>>>>> Sincerely,
>>>>>>>>>>
>>>>>>>>>> On Mon, Jan 30, 2023 at 6:12 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Alexa,
>>>>>>>>>>>
>>>>>>>>>>> This sounds great. Let me know if you need assistance with
>>>>>>>>>>> access.
>>>>>>>>>>>
>>>>>>>>>>> Thanks!
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Jan 27, 2023 at 4:15 PM Alexa Graziani <
>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Tim,
>>>>>>>>>>>>
>>>>>>>>>>>> Given we are not sure when/to what extent Canada is becoming
>>>>>>>>>>>> TheKey, Michelle and I have worked with Megan Good with Geekedout Media to
>>>>>>>>>>>> work through a plan that will support the Canadian markets as HCA and as
>>>>>>>>>>>> TheKey.
>>>>>>>>>>>>
>>>>>>>>>>>> I am going to work with Megan (and might need help from the
>>>>>>>>>>>> local teams) to get her access to all of the Facebook pages.
>>>>>>>>>>>>
>>>>>>>>>>>> She will then post the franchise content to all pages while the
>>>>>>>>>>>> locations are HCA and will transition to TheKey content when they are
>>>>>>>>>>>> TheKey. This content will be modified for Canada when appropriate like she
>>>>>>>>>>>> has been doing now.
>>>>>>>>>>>>
>>>>>>>>>>>> This will go out for all locations (instead of just Calgary and
>>>>>>>>>>>> Winnipeg) so that we have a consistent presence across markets, similar to
>>>>>>>>>>>> what we do in the US.
>>>>>>>>>>>>
>>>>>>>>>>>> The cost will be ~$700 per month, which is similar to what we
>>>>>>>>>>>> were paying for Calgary and GTA before. The difference is that it will be
>>>>>>>>>>>> focused on Facebook, exclude any emails, and will cover all of our offices.
>>>>>>>>>>>>
>>>>>>>>>>>> This expense will also hit the Marketing location expenses
>>>>>>>>>>>> instead of the individual locations since that is what we do for the US,
>>>>>>>>>>>> which should help your P&Ls.
>>>>>>>>>>>>
>>>>>>>>>>>> This will also mean the local teams do not need to review the
>>>>>>>>>>>> content, as I will be reviewing it as part of the overall corporate content
>>>>>>>>>>>> review, so there is less work needed from the local teams.
>>>>>>>>>>>>
>>>>>>>>>>>> I am moving forward with getting her access to the pages next
>>>>>>>>>>>> week and the new structure will start for the March content.
>>>>>>>>>>>>
>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Tim Thomas
>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Alexa Graziani
>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Alexa Graziani
>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>> * Please note my email has changed: *
>>>>>>>>> agraziani@thekey.com
>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Tim Thomas
>>>>>>>> Head of Canada Division
>>>>>>>> *Please note my email has changed:*
>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>> (514) 591-9387
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Alexa Graziani
>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>> * Please note my email has changed: *
>>>>>>> agraziani@thekey.com
>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Senior Marketing Manager - Consumer Growth
>>>>> * Please note my email has changed: *
>>>>> agraziani@thekey.com
>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>> (650) 416-1538 Ext. 181538
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>> --
>>>> Angie Kunnath
>>>> *Regional, Caregiver Recruitment, Canada*
>>>>
>>>> *Home Care Assistance*
>>>>
>>>> 375 University Ave E, Waterloo, ON
>>>> <https://www.google.com/maps/search/375+University+Ave+E,+Waterloo,+ON?entry=gmail&source=g>,
>>>> N2K3M7 Tel: 519-954-2111
>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>L6M
>>>> 4J2
>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>
>>>> Tel: 905-337-1200
>>>>
>>>>
>>>>
>>>> *Champions of Aging Well*
>>>>
>>>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>>>
>>>> *me <http://homecareassistancewaterloo.ca/>Care
>>>> <http://homecareassistancewaterloo.ca/>Assistance
>>>> <http://homecareassistancewaterloo.ca/>Waterloo
>>>> <http://homecareassistancewaterloo.ca/>.ca
>>>> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
>>>> *www.HomeCareAssistanceOakville.ca*
>>>> *www.HomeCareAssistanceMississauga.ca*
>>>>
>>>>
>>>> Visit our Website <http://www.homecareassistancewaterloo.ca>
>>>> Read our Mission <http://homecareassistance.com/about/our-mission/>
>>>> Balanced Care Method <http://balancedcaremethod.com/>
>>>> Hospital to Home Care <http://hospitaltohomecare.com/>
>>>> Review our Book Series
>>>> <http://homecareassistance.com/healthy-longevity-book-series/>
>>>> Cognitive Therapeutics <http://cognitivetherapeutics.com/>
>>>> Our Recent Press <http://bit.ly/qOk2aS>
>>>> Connect on LinkedIn <http://linkd.in/nRxfEv>
>>>> Read our Reviews <http://homecareassistance.com/reviews/>
>>>> Watch our Videos <http://youtube.com/homecareinfo>
>>>> Subscribe to our Blog <http://blog.homecareassistance.com/>
>>>>
>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> * Please note my email has changed: *
>>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>>> (650) 416-1538 Ext. 181538
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>> --
>> Angie Kunnath
>> *Regional, Caregiver Recruitment, Canada*
>>
>> *Home Care Assistance*
>>
>> 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111
>> 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200
>>
>>
>>
>> *Champions of Aging Well*
>>
>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>
>> *me <http://homecareassistancewaterloo.ca/>Care
>> <http://homecareassistancewaterloo.ca/>Assistance
>> <http://homecareassistancewaterloo.ca/>Waterloo
>> <http://homecareassistancewaterloo.ca/>.ca
>> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
>> *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca*
>>
>>
>> Visit our Website <http://www.homecareassistancewaterloo.ca>
>> Read our Mission <http://homecareassistance.com/about/our-mission/>
>> Balanced Care Method <http://balancedcaremethod.com/>
>> Hospital to Home Care <http://hospitaltohomecare.com/>
>> Review our Book Series
>> <http://homecareassistance.com/healthy-longevity-book-series/>
>> Cognitive Therapeutics <http://cognitivetherapeutics.com/>
>> Our Recent Press <http://bit.ly/qOk2aS>
>> Connect on LinkedIn <http://linkd.in/nRxfEv>
>> Read our Reviews <http://homecareassistance.com/reviews/>
>> Watch our Videos <http://youtube.com/homecareinfo>
>> Subscribe to our Blog <http://blog.homecareassistance.com/>
>>
>
>
> --
> Alexa Graziani
> Senior Marketing Manager - Consumer Growth
> * Please note my email has changed: *
> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
> (650) 416-1538 Ext. 181538
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>


-- 
Alexa Graziani
Senior Marketing Manager - Consumer Growth
* Please note my email has changed: *
agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
(650) 416-1538 Ext. 181538
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>