Re: Tremblant Living | Door Code and Property Information

Bonjour M Thomas,

Thank you for your quick response.

I downloaded the August app - however, it only shows options to set up the
following devices:
- [image: image.png]

*- *[image: image.png]
- [image: image.png]

None of these ressemble your door lock :
[image: image.png]

Is it possible that you have a different app ? Yale or Bilt maybe ?

Thank you,


*Stéphanie Payette*

Assistante à la directrice générale| *Assistant to the General Manager*

*stephanie@tremblantliving.com <nancy@tremblantliving.com>*

2000 Chemin du Village, Mont-Tremblant, J8E 1K4

Tel: +1 (438) 260-1555 | Toll Free: 1-888-932-1131



TremblantLiving.ca <http://tremblantliving.ca/>


On Wed, Jan 18, 2023 at 2:28 PM Tim Thomas <tthomas@thekey.com> wrote:

> Hi Stephanie
>
> The lock was chosen and installed by Michael, from Serrieur Magic.  I’m a
> bit surprised it’s not the one you were expecting. I have downloaded the
> app and I believe I can send you an invitation which I will do.
>
> I’m not sure what key you found in the apartment unless it was left by
> Michael when he did the installation.
>
> The lockbox code is 2023
>
> Tim Thomas
> Home Care Assistance
> 514 726 7647
>
>
> On Jan 18, 2023, at 2:10 PM, Stéphanie Payette <
> stephanie@tremblantliving.com> wrote:
>
> 
> Bonjour M and M Thomas,
>
> My colleague Élodie went over to the house today to make sure
> everything was in order for the photoshoot tomorrow.
>
> She mentioned that the door lock was not a Kaba, but a different type. The
> type installed, BILT by Yale, requires us to download an app to create door
> codes for our guests. To have access to your unit's door lock, I would need
> you to send me an invitation to download said app.
>
> She also mentioned that there was a key left at the property. Before doing
> anything, we wanted to clarify what this key is used for ? (see image
> attached below).
>
> And lastly, I would need the lock box code for the lock box in the parking
> garage.
>
> Wishing you both a lovely afternoon.
> Warmest regards,
>
> *Stéphanie Payette*
>
> Assistante à la directrice générale| *Assistant to the General Manager*
>
> *stephanie@tremblantliving.com <nancy@tremblantliving.com>*
>
> 2000 Chemin du Village, Mont-Tremblant, J8E 1K4
>
> Tel: +1 (438) 260-1555 | Toll Free: 1-888-932-1131
>
>
>
> TremblantLiving.ca <http://tremblantliving.ca/>
> <20230118_140134.jpg>
>
>