Hi, Cheryl!
Passing this detractor to you in order to initiate the pre-planning process.
Thanks so much!
On Wed, Oct 12, 2022 at 2:52 PM Medallia <noreply@app.medallia.com> wrote:
> Client Name: Derek Fewer
>
> CC ID: 2657675
>
> Primary Contact: Leslie Sarchuk
>
> PC Contact Info: lesliesarchuk@yahoo.ca / +2045832057
>
> Survey Delivery: Email
>
>
> Division: Canada Business Unit: Winnipeg Tenure: More Than 52 Weeks Actual
> Customer Segment: Elephant Stated Customer Segment: Survey: Relationship 2
> Main Score: 1 Comments: Ever since the work (scheduling etc) has moved to
> Calgary I’ve not been satisfied. I can’t get hold of staff here who know
> our family’s needs etc. I was very satisfied the first year - we were one
> of the first clients when the office opened in Winnipeg and have been with
> the company since 2018. But the ever increasing cost has me very frustrated
> and reliability is at an all time low. Unfortunately at this time I would
> not recommend the company whereas in the past I referred a number of
> people. Please click here to see the full survey response and learn more
> about the client:
> https://hca.medallia.com/hca/respInvForm.do?surveyid=150344
>