--000000000000a048f105e1958063 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thanks for sending these, it's been insightful. Is there one that explains the animal kingdom (elephants, etc.)? I'd like to have a better idea of how clients are tiered and then start tiering Mavencare clients. Does ClearCare alert you when visits need to be done? Or do you have to track this manually? Also, are there any reading materials you can send me on: - Balanced Care Method - =E2=80=9CWelcome to Home Care Assistance=E2=80=9D brochure - Client Care Consultation worksheet Thanks in advance, Taneshia Taneshia Persaud, RPN, GCP General Manager Home Care Assistance & Mavencare Toronto 416-855-2333 ext#281 On Wed., Jun. 15, 2022, 4:00 p.m. Timothy Thomas, wrote: > > > ---------- Forwarded message --------- > From: Timothy Thomas > Date: Tue, Jan 26, 2021 at 7:59 PM > Subject: Telephone Training > To: Karole-Anne Berube > > > Hi Karo, > > Here's the telephone training manual. Please review when you have downtim= e. > > Thanks, > Tim > > -- > > > > Timothy Thomas > > > > Directeur de soins et d=C3=A9veloppement | > > Director of Client Care & Development > > Tel: 514.907.5065 | Fax: 514.221.4265 > > tt@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000a048f105e1958063 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi =C2=A0Tim, Thanks for sending these, it's been = insightful. Is there one= that explains the animal kingdom (elephants, etc.)? I'd like to have a better idea of how clients are tiered and then start tier= ing Mavencare client s. Does ClearCare alert you =C2=A0when visits = need to be done?=C2=A0 Or do you have to track this manually? Also, are th= ere any reading materials you can send me on: Balanced Care Method = =E2=80=9CWelcome to Home Care Assistance=E2=80=9D brochure Client Care Consultation worksheet = Thanks in advance, Taneshia Taneshia Per= saud, RPN, GCP General Manager Home Care Assistance & Mavencare = Toronto 416-855-2333 ext#281 On Wed., Jun. 15, 2022, 4:= 00 p.m. Timothy Thomas, < tt@thekey.com > wrote: ---------- Forwarded mes= sage --------- From: Tim= othy Thomas < tt@homecareas= sistance.com > Date: Tue, Jan 26, 2021 at 7:59