--0000000000002b072a062e5c804d Content-Type: multipart/alternative; boundary="0000000000002b0728062e5c804c" --0000000000002b0728062e5c804c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable adding in @Timothy Thomas to help with your questions. I believe they would be still using TheKey of Michigan onboarding paperwork for clients as the business entity still exists, we just do not have a physical office location in Michigan as we are not required to hold a license in the state of Michigan for non-medical home care. On Mon, Feb 17, 2025 at 2:32=E2=80=AFPM Laurie Simpson wrote: > > Understood. What do I use for COI for TheKey of Michigan or call TheKey > of Michigan clients now actually TheKey of Illinois office and I should > submit Start of Care documents using Chicago papers? > Laurie > Email: ltci@thekey.com > PH: 855-205-8007 > Fax: 813-693-5625 > > > On Mon, Feb 17, 2025 at 3:11=E2=80=AFPM Amanda Fults > wrote: > >> Hi Laurie, >> We closed the Michigan office in Dec of last year. The MI clients and >> caregivers are being serviced out of the Chicago office now. >> >> On Mon, Feb 17, 2025 at 1:51=E2=80=AFPM Laurie Simpson >> wrote: >> >>> Hi there, >>> >>> Do you have copy of new COI for TheKey of Michigan. The copy located o= n >>> G drive has been removed. >>> >>> [image: image.png] >>> >>> Please email me the COI for LTC claim. Thank you so much! >>> >>> >>> Thank you, >>> *Laurie Simpson* >>> Long Term Care Client Manager >>> >>> Email: ltci@thekey.com >>> PH: 855-205-8007 >>> Fax: 813-693-5625 >>> TheKey.com >>> [image: TheKey] Notice: This e-mail >>> transmission may contain information that is proprietary, privileged an= d/or >>> confidential and is intended exclusively for the person(s) to whom it i= s >>> addressed. This message may also contain Protected Health Information (= PHI) >>> and must be treated confidentially and handled in accordance with HIPAA= and >>> other federal and state privacy laws. Any use, copying, retention or >>> disclosure by any person other than the intended recipient or the inten= ded >>> recipient's designees is strictly prohibited. If you are not the intend= ed >>> recipient or their designee, please notify the sender immediately and >>> delete this e-mail (and any accompanying attachments). >>> >> >> >> -- >> Amanda Fults >> Senior Regulatory, Compliance Manager >> 714-623-6918 >> amanda.fults@thekey.com >> TheKey.com >> [image: TheKey] >> CONFIDENTIALITY NOTICE: The information in the Email is confidential and >> may be privileged. This Email is intended solely for the named recipient= or >> recipients. If you are not the intended recipient, any use, disclosure, >> copying or distribution of this Email is prohibited. If you are not the >> intended recipient, please inform us by replying with the subject line >> marked "Wrong Address" and then deleting this Email and any attachments. >> >> --=20 Amanda Fults Senior Regulatory, Compliance Manager 714-623-6918 amanda.ful