Re: Uber Issues Canada

From
Lyndsey Organ <lyndsey.organ@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Higinio Lopez <higinio.lopez@thekey.com>, An Ly <an.ly@thekey.com>
Date
Mon, 9 Feb 2026 14:38:06 -0600
Folder
INBOX
--00000000000058b7b2064a6a1f8f Content-Type: multipart/alternative; boundary="00000000000058b7b1064a6a1f8e" --00000000000058b7b1064a6a1f8e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Access should be restored now. Let us know if there are any issues. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Mon, Feb 9, 2026 at 10:46=E2=80=AFAM Timothy Thomas wrot= e: > Please try and expedite. Certain clients rely on this regularly and it's = a > significant disruption to the field. Thanks > > On Mon, Feb 9, 2026 at 11:06=E2=80=AFAM Lyndsey Organ > wrote: > >> Hi Tim, >> >> We sent payment for our account; however, I think that Uber misapplied >> the payment. They sent an email this weekend saying they received our >> payment and will let us know when it's applied. I will follow up to have >> them unlock the account. >> >> >> *Thank you!* >> >> >> >> *Lyndsey Organ* >> >> Senior Manager, Accounting | *TheKey* >> >> Mobile: 316.253.6494 >> >> >> >> >> On Mon, Feb 9, 2026 at 9:47=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Good morning, >>> >>> My team reports they are locked out of Uber Canada. Are there any issue= s >>> with the account or payments? >>> >>> Please advise ASAP. >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> --00000000000058b7b1064a6a1f8e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Access should be res= tored now. Let us know if there are any issues.=C2=A0 Thank you! = Lyndsey Organ Senior Manager, Accoun= ting |=C2=A0 TheKey Mobile:= 316.253.6494 On Mon, Feb 9, 2026 at 10:46=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Please try and expedite.= Certain clients rely on this regularly and it&#39;s a significant disrupti= on to the field. Thanks On Mon, Feb 9, 2026 at 11:06=E2=80=AFAM Lyndsey Orga= n &lt; lyndsey= .organ@thekey.com &gt; wrote: Hi Tim, We sent payment for our account; however, I think that Uber m= isapplied the payment. They sent an email this weekend saying they received= our payment and will let us know when it&#39;s applied. I will follow up t= o have them unlock the account.=C2=A0 <div dir=3D"ltr" class=3D"g= mail_signatu