Good evening Taylor,
Thank you for your email. For Royal Trust to remit payment via electronic funds transfer (EFT), we require Home Care Assistance’s banking information or a void cheque. Can you kindly provide this at your convenience?
For payment options, we can only issue a cheque or EFT.
Please let me know if you have any questions.
Thank you,
Endrita
Endrita Isaj, JD | Senior Trust Officer | RBC Wealth Management, Royal Trust | Royal Trust Corporation of Canada | T. 416-313-7417 | F. 416-955-5091 | 155 Wellington Street West, 20th Floor, Toronto M5V 3K7 | Artie, the executor helper<https://royaltrust.rbcwealthmanagement.com/en/executor-help>
From: Taylor Cleland <tcleland@thekey.com>
Sent: Monday, February 06,2023 4:11 PM
To: Isaj, Endrita E <endrita.isaj@rbc.com>
Cc: Joey Taylor <joey.taylor@thekey.com>; Timothy Thomas <tt@thekey.com>; Ali Malik <ali.malik@thekey.com>
Subject: Jacquelyn Huibonhoa- E-transfer
[External]/[Externe]<https://connect.fg.rbc.com/community/techhub/external-email-indicator>
Good Evening Endrita,
I hope you're doing well. As mentioned in a previous email, we have received approval to move forward with e-transfer payments without a credit card on file as back up. Our billing period is Monday to Sunday, with invoices being emailed on Monday. We require the invoice total to be e-transferred to us by Thursday. If payment isn't received, we will be required to put services on hold until payment is received.
The email you will use for the e-transfer payment is: sdarley@homecareassistance.com<mailto:sdarley@homecareassistance.com>
Please let me know if you have any questions.
Kind Regards,
Taylor Cleland | Client Solution Manager
Home Care Assistance
70 Richmond St. E | Toronto, ON M5C 1N8
Phone: 416- 488- 8777 ext. 1
tcleland@thekey.com<mailto:tcleland@thekey.com>
www.torontohomecareassistance.ca<http://www.torontohomecareassistance.ca>
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