--000000000000aab5f70611d4920f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Provide me with the mailing info if we cannot deposit these locally into our local account , and I can do that. On Tue, Feb 20, 2024 at 12:26=E2=80=AFPM Cynthia Lum wrot= e: > Hi Marc, > > Thank you for the heads up. I have noted that this client is now paying > via check moving forward. > > Hi Brian, > > Will you be sending these checks to our lockbox in Dallas? > > > Cynthia Lum > Client Account Specialist > * Please note my email has changed: * > clum@thekey.com > 408-669-5030 > TheKey.com > [image: TheKey] > > > On Tue, Feb 20, 2024 at 10:19=E2=80=AFAM Brian Boxall wrote: > >> Spoke to him this morning. >> >> I can accept the checks in the office. >> >> On Tue, Feb 20, 2024 at 12:17=E2=80=AFPM Marc Atkinson >> wrote: >> >>> Hi Brian, >>> >>> Please see my note below regarding the upcoming payment situation for >>> client Tom Schnitzer ( >>> https://hcawinnipeg.clearcareonline.ca/clients/1000000000016652/). >>> >>> Can you please confirm that you are aware of this situation and advised >>> Colin Mavens to drop off paper checks to your office? If so, can you pl= ease >>> advise us on how you will be getting the funds to our Payments Departme= nt? >>> >>> Hi Tim - Paper checks are generally not accepted and will need your >>> approval. Please review and provide us with your approval of this. >>> >>> Hi Payments Team, >>> >>> For Winnipeg client Tom Schnitzer, please do not charge the PAD on file >>> for today's invoice. More than likely, this client is going to be payin= g >>> via paper check for the forseeable future and will be delivering checks= to >>> Brian Boxcall in the local office. >>> >>> Thank you. >>> >>> On Tue, 20 Feb at 1:12 PM , Tom Schnitzer (Winnipeg) >> cmavins@hotmail.com> wrote: >>> Received phone call from client's friend/Payer Colins Mavins regarding >>> payments for the next 2-3 months. He claims there is an issue with the >>> client's government funded checking account. The client receives $2,200= .00 >>> biweekly from the government and the funds are deposited into a differe= nt >>> checking account. The automatic withdrawals we are processing from the = PAD >>> is not the government funded account and at this point, the funds in th= e >>> client's private account are being depleted. They now need to use the >>> government funded account but can only use paper checks to pay out of i= t. >>> Colin told me that this should take 2-3 months to use the funds availab= le >>> in the government account before we can switch back to automatic paymen= ts >>> through the PAD. >>> >>> He told me that Brian Boxall in the LO is aware of this and advised >>> Colin to drop checks off to the local office. I told Colin that I will = need >>> to connect with the appropriate parties to get this situated and to com= e to >>> a resolution. I told him that the next invoice is going to be billed la= ter >>> today and to drop a pap