--0000000000002973f1061d74d8e9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim; sorry that was an oversight on my part so it's really good to put in the time that notices have been sent so we can track the NSIs . Sorry for the inconvenience. On Wed, Jul 17, 2024 at 10:16=E2=80=AFAM Timothy Thomas wro= te: > please connect with Sharon as she's already advised billing to credit the > shift. > > On Wed, Jul 17, 2024 at 12:17=E2=80=AFPM Doris Lou wrot= e: > >> Hi Tim, >> The notification by VCH was sent on July 03 @ 11:51 am - there is a 24 h= r >> notice for the shift to be NSI - I will have to ask Sharon but we usuall= y >> get our direction to bill from her. >> Thanks >> >> >> >> On Wed, Jul 17, 2024 at 6:57=E2=80=AFAM Timothy Thomas w= rote: >> >>> adding @Sharon Speirs . >>> >>> On Wed, Jul 17, 2024 at 9:55=E2=80=AFAM Lito Delapena >>> wrote: >>> >>>> Good Morning Vanja and Doris, >>>> >>>> Our invoicing team received the message below from VCH contact Nasrin >>>> regarding cancellation to a 7/4/2024 shift for client Elsbeth Helfrich= CG >>>> Beatrice Ampong 2PM-9PM. I checked clear care and noticed that althoug= h >>>> they called in to cancel a note on the shift advises to Bill due to la= te >>>> notice. Was Nasrin made aware of this policy by chance? >>>> >>>> Hi Stephanie, >>>> Your agency has been informed on July 03 morning to cancel July 04 for >>>> Below client ,as a result, the billing for July 04 afternoon (2-9 pm)= is >>>> not payable by our AP. Please send us the revised invoice for payment >>>> processing. >>>> Thanks, >>>> Nasrin >>>> >>>> >>>> *Elsbeth Helfrich #1086902* >>>> >>>> >>>> >>>> Lito Delapena >>>> Manager Customer Contact & Collections Center >>>> >>>> >>>> On Thu, 11 Jul at 3:05 PM , Billing wrote: >>>> Hello, >>>> >>>> Please find invoices for July 1 - 7, 2024 attached. >>>> >>>> Please let us know if you have any questions. >>>> >>>> Thank you, >>>> Stephanie >>>> >>>> >>>> 865403:611100 >>>> >>> >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Canada Division | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> >> >> -- >> *Doris T. Lou* >> *Caregiver Manager* >> 1861 Marine Drive >> West Vancouver, BC V7V 1J7 >> Tel: 778-279-3634/778-403-6146 >> Fax: 778-279-3635 >> Email: dlou@thekey.com >> >> [image: TheKey] >> >> > > -- > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --=20 *Doris T. Lou* *Caregiver Manager* 1861 Marine Drive West Vancouver, BC V7V 1J7 Tel: 778-279-3634/778-403-6146 Fax: 778-279-3635 Email: dlou@thekey.com [image: TheKey] --0000000000002973f1061d74d8e9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim; sorry that was an oversight on m= y part so it's really good to put in the time that notices have been se= nt so we can track the NSIs . Sorry for the inconvenience. = On Wed, Jul 17, 2024 at 10:16=E2=80=AFAM Timothy Thomas < tt@thekey.co