Re: Expense Error

From
Lyndsey Organ <lyndsey.organ@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Coupa Support <coupasupport@thekey.com>, Higinio Lopez <higinio.lopez@thekey.com>
Date
Wed, 11 Feb 2026 13:42:58 -0600
Folder
INBOX
--000000000000cfed26064a9195e0 Content-Type: multipart/alternative; boundary="000000000000cfed25064a9195df" --000000000000cfed25064a9195df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The error message you are getting is because there was a manual expense line added to the corporate credit card report. We must have separate expense reports for the Brex Corp Credit Card charges and Out-of-Pocket credit charges because they hit different liability accounts when imported into Netsuite. It looks like it's the last expense on the report as it's noting that it's Reimbursable to the Employee and also doesn't have the little credit card icon on the top left. If you move that one charge to a separate expense report, the error message should go away. Let me know if this solves your issue or if you have any other questions. [image: image.png] *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Wed, Feb 11, 2026 at 11:28=E2=80=AFAM Timothy Thomas wro= te: > @Lyndsey Organ Can you assist with this? - > Thanks! > > On Tue, Feb 10, 2026 at 2:45=E2=80=AFPM Timothy Thomas wr= ote: > >> Hi, >> >> I'm getting an error on submitting expense report 27197. >> >> Corporate Card Lines and Expense Reimbursement Lines cannot be on the >> same Expense Report >> >> I cannot figure it out for the life of me. Please help. >> >> Thanks >> -- >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > --000000000000cfed25064a9195df Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The error message yo= u are getting is because there was a manual expense line added to the corpo= rate credit card report. We must have separate expense reports for the Brex= Corp Credit Card charges and Out-of-Pocket credit charges because they hit= different liability accounts when imported into Netsuite.=C2=A0 = It looks like it&#39;s the last expense on the report=C2=A0a= s it&#39;s noting that it&#39;s Reimbursable to the Employee and also doesn= &#39;t have the little credit card icon on the top left. If you move that o= ne charge to a separate expense report, the error message should go away. L= et me know if this solves your issue or if you have any other questions. Thank you! = Lyndsey Organ Senior Manager, Accoun= ting |=C2=A0 TheKey Mobile:= 316.253.6494 On Wed, Feb 11, 2026 at 11:28=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: <a class=3D"gmail_plusr=