@Angie Markwell <angie.markwell@thekey.com> - I believe a driver's license
and passport are approved forms of ID. If you want to send that to me
separately, I can fill in the form for you and Tim and will have Steve sign
it.
@Sam Naffaa <hcao.accounting@thekey.com> - Can you confirm if this form can
be signed electronically (DocuSign or PandaDoc?)
I already have Chen's information and will send that under separate cover.
On Tue, May 23, 2023 at 7:35 PM Angie Markwell <angie.markwell@thekey.com>
wrote:
> I can ask Tim to get me his information - what two forms of ID do you need?
>
>
> On Tue, May 23, 2023 at 7:56 PM Sam Naffaa <hcao.accounting@thekey.com>
> wrote:
>
>> Thank you Mike
>>
>> Sent from my iPhone
>>
>> On 23 May 2023, at 7:54 PM, Mike Pham <michael.pham@thekey.com> wrote:
>>
>>
>> I'll work on getting the form back to you.
>>
>> I believe Tim is out on leave so not sure how we would handle that.
>>
>> On Tue, May 23, 2023 at 4:50 PM Sam Naffaa <hcao.accounting@thekey.com>
>> wrote:
>>
>>> Thanks Ethan, we need two IDs for each of three directors and the forms
>>> which sent by RBC. Once the bank verify the new directors information we
>>> need to have an authorisation letter from Tim to me. ( I will send the form
>>> latter)
>>> Thanks,
>>> Sam
>>>
>>> Sent from my iPhone
>>>
>>> On 23 May 2023, at 5:36 PM, Ethan Stein <ethan.stein@thekey.com> wrote:
>>>
>>>
>>> It's Chen, Angie and Tim.
>>>
>>> Regards,
>>> Ethan Stein, CFA
>>> Treasurer
>>> TheKey.com
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> On Tue, May 23, 2023 at 10:27 AM Sam Naffaa <hcao.accounting@thekey.com>
>>> wrote:
>>>
>>>> Hi Mike, I Just spoke to RBC. They need it for the directors. As per
>>>> her there are three directes, Two are US citizens and one Canadian. She
>>>> believes that Angie Markwell and Timothy Thomas are two of them but she is
>>>> not sure.
>>>>
>>>> Regards,
>>>> Sam Naffaa, CMA
>>>> 905.337.1288
>>>> *Please note my email has changed:*
>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, May 23, 2023 at 12:12 PM Mike Pham <michael.pham@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Ethan,
>>>>>
>>>>> I'm not aware of any documents that show HCA Home Care Assistance
>>>>> Canada owns Arya Healthy Living but have reached out to our Canadian
>>>>> counsel to see if any filings contain that information. The owner of Arya
>>>>> Healthy Living, Inc. is HCA Home Care Assistance Canada, Inc. which is
>>>>> wholly-owned by TheKey, LLC.
>>>>> The Client Identification Form is for individuals and since there are
>>>>> no individual owners, can you please confirm with RBC if they want this
>>>>> completed for Officers and/or Directors?
>>>>>
>>>>> Mike
>>>>>
>>>>> On Mon, May 22, 2023 at 3:40 PM Ethan Stein <ethan.stein@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Steve and Mike, can you two help filling this out where applicable
>>>>>> for the owners of HCA Home Care Assistance Canada? We'll also need a
>>>>>> document showing that HCA Home Care Assistance Canada owns Arya Healthy
>>>>>> Living (not sure exactly which legal entity that is and don't want to
>>>>>> guess). I can coordinate and collect the IDs from the owners. If the only
>>>>>> actual owner (vs. Officer) is TheKey, LLC, please suggest alternative
>>>>>> documentation we can go back to RBC with.
>>>>>>
>>>>>> Regards,
>>>>>> Ethan Stein, CFA
>>>>>> Treasurer
>>>>>> TheKey.com
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Sharmin, Sabrina <sabrina.sharmin@rbc.com>
>>>>>> Date: Mon, May 22, 2023 at 9:55 AM
>>>>>> Subject: RE: Two IDs ( Arya healthy living INC)
>>>>>> To: Angie Markwell <angie.markwell@thekey.com>, Ethan Stein <
>>>>>> ethan.stein@thekey.com>
>>>>>> Cc: Sam Naffaa <hcao.accounting@thekey.com>, Timothy Thomas <
>>>>>> tt@thekey.com>
>>>>>>
>>>>>>
>>>>>> Hello Angie,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Pls kindly find the attached form to be filled by nonresident
>>>>>> Canadian owners. We need to add all the owners to the company. So we need
>>>>>> two pieces of photo ID, phone #, email address and mailing address as well.
>>>>>>
>>>>>>
>>>>>>
>>>>>> If you have any question, pls call me at 4372367312.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Sabrina
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Sabrina Sharmin* MBA | Relationship Manager, Business Markets | RBC
>>>>>> Royal Bank Canada| Fax: (905) 513-8536 | Cell: (437) 236-7312 | Winston
>>>>>> Churchill & Hazelton Place Branch 2955 Hazelton Place Mississauga ON
>>>>>> CA L5M 6J3|
>>>>>>
>>>>>> *“For 24/7 access to Banking Service please call the Business
>>>>>> Advisory Group at 1 800 769 2520 for inquries on deposits, statements,
>>>>>> payments, account history and cheque orders etc. *
>>>>>>
>>>>>> *To save time and money with Online Banking options visit *
>>>>>> *http://www.rbcroyalbank.com/business/online/online-banking.html*
>>>>>> <http://www.rbcroyalbank.com/business/online/online-banking.html>*”*
>>>>>>
>>>>>>
>>>>>>
>>>>>> RBC Express Support: 1-800-769-2535 Online Banking:
>>>>>> 1-800-769-2555
>>>>>>
>>>>>> Credit Card Inquiries: 1-800-769-2512 Wire Inquiries:
>>>>>> 1-855-329-6404
>>>>>>
>>>>>> Please consider the environment before printing this email.
>>>>>>
>>>>>> <http://rbcnet.fg.rbc.com/>
>>>>>> <image001.png> <http://rbcnet.fg.rbc.com/>
>>>>>> *Royal Bank of Canada*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Angie Markwell [mailto:angie.markwell@thekey.com]
>>>>>> *Sent:* Friday, May 19, 2023 7:03 PM
>>>>>> *To:* Ethan Stein <ethan.stein@thekey.com>
>>>>>> *Cc:* Sam Naffaa <hcao.accounting@thekey.com>; Sharmin, Sabrina <
>>>>>> sabrina.sharmin@rbc.com>; Timothy Thomas <tt@thekey.com>
>>>>>> *Subject:* Re: Two IDs ( Arya healthy living INC)
>>>>>>
>>>>>>
>>>>>>
>>>>>> [External]/[Externe]
>>>>>> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>>>>>>
>>>>>> Assume Canadian entities
>>>>>>
>>>>>> Sent from Angie's iPhone
>>>>>>
>>>>>>
>>>>>>
>>>>>> On May 19, 2023, at 6:53 PM, Ethan Stein <ethan.stein@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> I can track down who our owners are, but not sure exactly what entity
>>>>>> we're looking for regarding the ownership? The new accounts at JPMorgan,
>>>>>> or the Canadian legal entity?
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Ethan Stein, CFA
>>>>>>
>>>>>> Treasurer
>>>>>> TheKey.com
>>>>>>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 18, 2023 at 3:19 PM Sam Naffaa <
>>>>>> hcao.accounting@thekey.com> wrote:
>>>>>>
>>>>>> Hi Angie, As per Sabrina ( Our RM with RBC), no one now has authority
>>>>>> other than the three new owners. I am not sure who the three new owners
>>>>>> are.
>>>>>>
>>>>>> @Sharmin, Sabrina <sabrina.sharmin@rbc.com> Could you please let us
>>>>>> know if Angie Markwell or Timothy Thomas has authority to call and get more
>>>>>> information.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 18, 2023 at 6:01 PM Angie Markwell <
>>>>>> angie.markwell@thekey.com> wrote:
>>>>>>
>>>>>> Sam - can Ethan or Steve confirm Tim has authority to call? He is not
>>>>>> sure he does. Who does would be my question beyond Matt and previously
>>>>>> Angie. Can anyone share that with me so I can assist please.
>>>>>>
>>>>>> Sent from Angie's iPhone
>>>>>>
>>>>>>
>>>>>>
>>>>>> On May 18, 2023, at 5:43 PM, Sam Naffaa <hcao.accounting@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi Angie, Sabrina cannot provide more information to me. Could you
>>>>>> please call her at your convenience to get more information?
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 18, 2023 at 5:34 PM Angie Markwell <
>>>>>> angie.markwell@thekey.com> wrote:
>>>>>>
>>>>>> Hi Sam,
>>>>>>
>>>>>> Am I able to give authorization- not sure if I am listed - let me
>>>>>> talk to Tim.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 18, 2023 at 5:03 PM Sam Naffaa <
>>>>>> hcao.accounting@thekey.com> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi Angie and Tim,
>>>>>>
>>>>>> Please see the below email from Sabrina ( Our RM with RBC bank). They
>>>>>> need the following information to update the ownership and give me the
>>>>>> required access to the bank account and the credit cards. Please call her
>>>>>> at the below number for more information.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello Sam,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Pls kindly call me at 4372367312.
>>>>>>
>>>>>>
>>>>>>
>>>>>> I spoke with Matt and I need instruction from the 3 owners in a
>>>>>> meeting minute to assign authorities to the signing officer. Also need two
>>>>>> pieces of photo ID of each other owners along with address, phone#, and
>>>>>> email address.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: *Sharmin, Sabrina* <sabrina.sharmin@rbc.com>
>>>>>> Date: Thu, May 18, 2023 at 4:39 PM
>>>>>> Subject: RE: Two IDs ( Arya healthy living INC)
>>>>>> To: Sam Naffaa <hcao.accounting@thekey.com>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello Sam,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Pls kindly call me at 4372367312.
>>>>>>
>>>>>>
>>>>>>
>>>>>> I spoke with Matt and I need instruction from the 3 owners in a
>>>>>> meeting minute to assign authorities to the signing officer. Also need two
>>>>>> pieces of photo ID of each other owners along with address, phone#, and
>>>>>> email address.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Sabrina
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Sabrina Sharmin* MBA | Relationship Manager, Business Markets | RBC
>>>>>> Royal Bank Canada| Fax: (905) 513-8536 | Cell: (437) 236-7312 | Winston
>>>>>> Churchill & Hazelton Place Branch 2955 Hazelton Place Mississauga ON
>>>>>> CA L5M 6J3
>>>>>> <https://www.google.com/maps/search/2955+Hazelton+Place+Mississauga+ON+CA+L5M+6J3?entry=gmail&source=g>|
>>>>>>
>>>>>>
>>>>>> *“For 24/7 access to Banking Service please call the Business
>>>>>> Advisory Group at 1 800 769 2520 for inquries on deposits, statements,
>>>>>> payments, account history and cheque orders etc. *
>>>>>>
>>>>>> *To save time and money with Online Banking options visit *
>>>>>> *http://www.rbcroyalbank.com/business/online/online-banking.html*
>>>>>> <http://www.rbcroyalbank.com/business/online/online-banking.html>*”*
>>>>>>
>>>>>>
>>>>>>
>>>>>> RBC Express Support: 1-800-769-2535 Online Banking:
>>>>>> 1-800-769-2555
>>>>>>
>>>>>> Credit Card Inquiries: 1-800-769-2512 Wire Inquiries:
>>>>>> 1-855-329-6404
>>>>>>
>>>>>> Please consider the environment before printing this email.
>>>>>>
>>>>>> <image001.png> <http://rbcnet.fg.rbc.com/>
>>>>>>
>>>>>> *Royal Bank of Canada*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Sam Naffaa [mailto:hcao.accounting@thekey.com]
>>>>>> *Sent:* Thursday, May 18, 2023 10:15 AM
>>>>>> *To:* Sharmin, Sabrina <sabrina.sharmin@rbc.com>
>>>>>> *Subject:* Re: Two IDs ( Arya healthy living INC)
>>>>>>
>>>>>>
>>>>>>
>>>>>> [External]/[Externe]
>>>>>> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>>>>>>
>>>>>> Thank you for letting me know. Please I need a debit card to login
>>>>>> on-line also I need access to all credit cards under the company name.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 18, 2023 at 9:57 AM Sharmin, Sabrina <
>>>>>> sabrina.sharmin@rbc.com> wrote:
>>>>>>
>>>>>> Good morning Sam. I have meeting with Matt today so will be able to
>>>>>> update you after the meeting.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Sabrina
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Sam Naffaa [mailto:hcao.accounting@thekey.com]
>>>>>> *Sent:* Thursday, May 18, 2023 9:10 AM
>>>>>> *To:* Sharmin, Sabrina <sabrina.sharmin@rbc.com>
>>>>>> *Subject:* Re: Two IDs ( Arya healthy living INC)
>>>>>>
>>>>>>
>>>>>>
>>>>>> [External]/[Externe]
>>>>>> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>>>>>>
>>>>>> Good morning Sabrina,
>>>>>>
>>>>>> Any update?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>>
>>>>>>
>>>>>> On 11 May 2023, at 11:02 AM, Sam Naffaa <hcao.accounting@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello Sabrina, With reference to Matt's email. Please find attached
>>>>>> my two IDs. Please let me know in case you need any further information.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Sam Naffaa, CMA
>>>>>>
>>>>>> 905.337.1288
>>>>>>
>>>>>> *Please note my email has changed:*
>>>>>>
>>>>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>>>>
>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> <Samer Health ID.pdf>
>>>>>>
>>>>>> <Samer Driver's Licence ID.pdf>
>>>>>>
>>>>>>
>>>>>> _______________________________________________________________________
>>>>>>
>>>>>> If you received this email in error, please advise the sender (by
>>>>>> return email or otherwise) immediately. You have consented to receive the
>>>>>> attached electronically at the above-noted email address; please retain a
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>>>>>> Vous avez accepté de recevoir le(s) document(s) ci-joint(s) par voie
>>>>>> électronique à l'adresse courriel indiquée ci-dessus; veuillez conserver
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>>>>>> la liste d’envoi de courriels promotionnels.
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Angie Markwell
>>>>>> Head of Northeast Region
>>>>>> Home Care Assistance of Corporate
>>>>>>
>>>>>> Direct: 5407182172
>>>>>>
>>>>>> homecareassistance.com
>>>>>> ---
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