Hi JosephTaylor, Please have them take the screenshot, so that we can see most of the data entered. Confirming they are still getting the same error message? Thanks, Chelsea Lucas
On
Tue, 11 Apr at 3:23 PM
, JosephTaylor <joey.taylor@homecareassistance.com> wrote:
Hi Chelsea, My team is saying that this issue is not resolved. I have added Dennis who can provide some screenshots of what he is seeing in order to fix this as soon as possible. Thanks,
On Tue, Apr 11, 2023 at 2:28 PM Chelsea Lucas <salesforcesupport@homecareassistance.com> wrote:
Hi JosephTaylor,
Could you please retry entering this lead and let me know if you continue to receive an error message.
Thanks,
Chelsea
On
Tue, 11 Apr at 1:17 PM
, Sarah Powers <salesforcesupport@homecareassistance.com> wrote:
Hi JosephTaylor,
Our devs are currently investigating this error. We will let you know as soon as possible once this is resolved.
Thanks,
Sarah
On
Tue, 11 Apr at 12:47 PM
, Timothy Thomas <tt@thekey.com> wrote:
adding @Angie Markwell for visibility.
Can we please get this rectified asap as we cannot onboard new clients.
-- Joey Taylor
Regional Care Solutions Manager
514-907-5065
TheKey.ca