Hi All! Set up VMail via the 8x8 PC app: https://support.8x8.com/business-phone/voice/work-desktop/Set_Up_Voicemail_in_8x8_Work_for_Desktop Set up VMail via the 8x8 Mobile app: https://support.8x8.com/business-phone/8x8_Express/work-mobile/8x8_Express%3A_How_to_Set_Up_Voicemail_Greetings_in_8x8_Work_for_Mobile Setting up Outgoing voicemail messages Access the voicemail system: From your own extension: Dial 555 and enter your voicemail password, followed by the # key. *** For new users, there is no password. If you encounter a situation where you're prompted for a password and don't know it, let me know and I will reset it for you. From another extension in your system: Dial 500, enter your extension number, then enter your voicemail password, followed by the # key. Press the * key to enter the Main Menu. Note: If you have no saved voicemail messages, you should enter the Main Menu automatically. You can skip this step. From the Main Menu, do any of the following and follow the subsequent audio prompts: Press 2 to change your greeting. Options: first and last name; setting distinct internal (on-network) and external (off-network) greetings, and changing greetings to be used at certain times or occasions. Press 3 to change user preference options. Options: change voicemail password; call waiting preferences; busy handling; ring no answer handling; Internet outage routing; and email notification preferences. Press 4 to establish or change call forwarding rules. Options include: listen to, set, change, or cancel call forwarding rules. Press 5 to set a specific greeting for business hours, after business hours, lunchtime, meeting, weekend, and vacation. Press 6 to enable or disable “announcement only” mode (e.g., your vacation greeting). Press 9 to exit voicemail. Thanks, Mark Warner
On
Thu, 4 Jan at 11:20 AM
, Rohini Bangalore Girish <itsupport@thekey.com> wrote:
Hi Timothy,
Hope you are doing well. We are working on your ticket. We are checking internally regards this we will update you accordingly
Thanks,
Rohini BG Service Desk Engineer Contact IT Support 8 am-9 pm EST @ (888)838-1955 | hca.freshdesk.com TheKey.com TheKey rohini.bangaloregirish@thekey.com
On
Thu, 4 Jan at 10:54 AM
, Wendy Loper <wendy.loper97@gmail.com> wrote:
That would be helpful. Thanks
On Thu, Jan 4, 2024 at 10:53 AM Timothy Thomas <tt@thekey.com> wrote:
Hi,
Could you please share the instructions on how to set up and record a personal voicemail greeting on 8x8?
Thanks
Tim Thomas
Head of Canada Division
Please note my email has changed:
tt@TheKey.com
(514) 591-9387
TheKey.ca