RE: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]

From
Pascal Libersan <PLibersan@optiqueassurances.ca>
To
Teio Senda <TSenda@cwilson.com>, Timothy Thomas <tt@thekey.com>
CC
Tammi Franzese <tammi.franzese@thekey.com>, Dylan Hodson <dylan.hodson@thekey.com>, "fstigter@brokerlink.ca" <fstigter@brokerlink.ca>, Nina Kani <nkani@thekey.com>, Leslie Westmoreland <LWestmoreland@cwilson.com>
Date
ue, 13 Jan 2026 18
Folder
INBOX
📎 image002.png; image004.jpg; image005.png
Hello

So just to make sure insurance contract must be:

TheKey Care Ltd.
 800-885<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g> West Georgia Street<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g>
 Vancouver, BC V6C3H1<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g>

[cid:image002.png@01DC8492.55CC5B60]

De : Teio Senda <TSenda@cwilson.com>
Envoyé : 13 janvier 2026 12:09
À : Timothy Thomas <tt@thekey.com>
Cc : Tammi Franzese <tammi.franzese@thekey.com>; Pascal Libersan <PLibersan@optiqueassurances.ca>; Dylan Hodson <dylan.hodson@thekey.com>; fstigter@brokerlink.ca; Nina Kani <nkani@thekey.com>; Leslie Westmoreland <LWestmoreland@cwilson.com>
Objet : RE: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]

Hi All,

We just received the NEQ number for TheKey Care Ltd. Please see attached. The NEQ number is 1181680316.

Pascal/Frank, please let me know if you require anything further to ensure TheKey Care Ltd. has cross-Canada insurance coverage.

Regards,
Teio

From: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Sent: Tuesday, November 11, 2025 5:30 AM
To: Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>
Cc: Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>; Pascal Libersan <plibersan@optiqueassurances.ca<mailto:plibersan@optiqueassurances.ca>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>; Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>
Subject: Re: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]


[CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.]

________________________________
Thursday at 230 works for me. Apologies for yesterday i was travelling.


On Mon, Nov 10, 2025 at 12:39 PM Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>> wrote:
Hi Tammi - I can do:


  1.  Wednesday Nov 13: 4:30-5:00pm ET
  2.  Thursday Nov 24: 2:30-3:00pm ET
  3.  Friday Nov 15: 12:00 - 12:30 pm ET

From: Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>
Sent: Monday, November 10, 2025 12:33 PM
To: Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Pascal Libersan <plibersan@optiqueassurances.ca<mailto:plibersan@optiqueassurances.ca>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc: Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>
Subject: Re: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]


[CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.]

________________________________
Hi Everyone,

It looks like the meeting won't happen today since it's late in the day on the east coast and  @Timothy Thomas<mailto:tt@thekey.com> wasn't able to reply yet.

Let's schedule it for another day. I understand that tomorrow is Remembrance Day in Canada, so we'll look at later in the week.

Since this is a time-sensitive, important meeting, I checked the calendars of TheKey employees. Below is when Nina, Tim, Dylan and myself are available. ( @Nina Kani<mailto:nkani@thekey.com>  @Timothy Thomas<mailto:tt@thekey.com>  @Dylan Hodson<mailto:dylan.hodson@thekey.com> please hold these times on your calendars until we finalize this meeting. )

TheKey's availability -

Wed., 11/12  3 - 3:30pm, 4:30 - 5pm ET
Thurs., 11/13  2:30 - 3pm ET
Fri., 11/14  12 - 12:30 pm, 3:30 - 4pm ET

@Pascal Libersan<mailto:PLibersan@optiqueassurances.ca> , It looks like your only availability is in the morning before 11am. Since Nina is on the west coast, is there any way you can make time for a brief call in the afternoon? We appreciate your flexibility so we can finalize this insurance issue. If we need to involve another insurer, we'd like to know and get that search started right away.

@Teio Senda<mailto:TSenda@cwilson.com> Does one of the above times work for you?

Thank you.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image removed by sender.]<http://www.thekey.com/>



On Mon, Nov 10, 2025 at 12:30 PM Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>> wrote:
@Timothy Thomas<mailto:tt@thekey.com>, does that time work for you?

From: Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>
Sent: Monday, November 10, 2025 8:19 AM
To: Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>; Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc: Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>
Subject: RE: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]


[CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.]

________________________________
Hello

Yes today 4-5 PM

[cid:image002.png@01DC8492.55CC5B60]

De : Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>
Envoyé : 10 novembre 2025 11:08
À : Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>; Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc : Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>
Objet : RE: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers [CWILSON-C.FID2144802]

Hi Pascal,

Are you available during any of the times Nina and Tammi are available? Below are their availabilities (all in ET).
Mon., 11/10 4-5pm eastern
Tues., 11/11 2:30 - 3pm and 5-5:30pm eastern
Wed., 11/12  3pm - 5:30pm eastern


Teio

Senda

Partner
[cid:image005.png@01DC8492.55CC5B60]<http://www.cwilson.com/>
Clark Wilson LLP
900‑885<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> West<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> Georgia<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> Street<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> |<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> Vancouver,<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> BC<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> |<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> V6C<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> 3H1<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> |<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g> Canada<https://www.google.com/maps/search/885+West+Georgia+Street+%7C+Vancouver,+BC+%7C+V6C+3H1+%7C+Canada?entry=gmail&source=g>
Tel: 604.891.7750<tel:604.891.7750>
 |
Fax: 604.687.6314
 |
Email: TSenda@cwilson.com<mailto:TSenda@cwilson.com>
www.cwilson.com<https://www.cwilson.com>
 |
Profile <https://www.cwilson.com/people/Teio-Senda/>

Our firm operates from the traditional, ancestral, and historic territory of the Sḵwx̱wú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), and xʷməθkʷəy̓əm (Musqueam) Nations
This e-mail may be confidential. Unauthorised use is prohibited. Unintended recipients are asked to return and delete this message. E-mail is inherently vulnerable to interception and we will use alternate means upon request
From: Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>
Sent: Monday, November 10, 2025 5:58 AM
To: Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc: Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>; Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>
Subject: RE: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers


[CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.]

________________________________
Hello

I am available all day, morning between 9AM to 11;30AM, except Friday.

I’ll be out of office from Friday November 14, and I will be back Monday November 24.

[cid:image002.png@01DC8492.55CC5B60]

De : Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>
Envoyé : 8 novembre 2025 12:00
À : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc : Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Dylan Hodson <dylan.hodson@thekey.com<mailto:dylan.hodson@thekey.com>>; Teio Senda <TSenda@cwilson.com<mailto:TSenda@cwilson.com>>
Objet : Re: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers

Hi Pascal,

Below in red are answers to your questions from our outside counsel:

  *   I need to know if HCA (montreal) inc will still have a legal and registered company in Quebec. ANSWER: Home Care Assistance (Montreal) is a federally incorporated company. It is not a company incorporated under the laws of Quebec. Upon amalgamation of HCA Montreal (and the other Canadian subsidiaries), we will re-register the amalgamated entity as an extra-provincial company in Quebec, as well as in all jurisdictions in which The Key subsidiaries operated.
  *   I mentioned that HCA Montreal will remain a numbered company, but they're asking for more specific info ANSWER: To be clear, HCA Montreal will not be a numbered company. It will be amalgamated with the other Canadian subsidiaries as discussed to create a single Federally incorporated entity bearing “TheKey Care Ltd.” name. -
  *    Will there be an NEQ number in Quebec and registration with Revenue Quebec? ANSWER: Yes, I see no reason why this cannot continue. We can coordinate with Fasken or with KPMG if they are able to do so.

I copied our outside counsel, Teio, on this email so we're all on the same page. It'll be beneficial for all of us to hop on a call to talk through any remaining questions or concerns to ensure that TheKey has the proper insurance in place for this AmalCo, TheKey Care Ltd. effective 1/1/2026.

Below is Nina's and my availability:
Mon., 11/10 4-5pm eastern
Tues., 11/11 2:30 - 3pm and 5-5:30pm eastern
Wed., 11/12  3pm - 5:30pm eastern

Pascal, Frank, @Dylan Hodson<mailto:dylan.hodson@thekey.com>  @Timothy Thomas<mailto:tt@thekey.com> Will you please provide your availability ASAP so we can get this on our calendars?

Once everyone sends their availability, will you please send us the meeting invitation, Teio?

Thank you, everyone.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>



On Thu, Oct 30, 2025 at 11:19 AM Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>> wrote:
Hi Tammi,

Can you clarify exactly what that means? Will there be an NEQ number in Quebec and registration with Revenue Quebec?

Thanks.
Tim

On Thu, Oct 30, 2025 at 11:12 AM Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>> wrote:
Hi Pascal,

See the below that our outside counsel provided us. HCA Montreal will continue as a numbered company.

  *   Home Care Assistance (Montreal), Inc. (this company will be continuing as a numbered company);



Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>



On Thu, Oct 30, 2025 at 11:09 AM Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>> wrote:
Hi Tammi

I need to know if HCA (montreal) inc will still have a legal and registered company in Quebec.
For now it is company  no 1164417911.

If yes I will be able to change names on insurance contract

If no I will have to ask Intact if we could change name, but 99.9% it will be refuse. Reason is if I do insure The Key without Quebec company, Intact is responsible of everything in Canada. Also, in Quebec, not legal to insure out of Quebec.

Important to verified information and let me know after.

Thanks

[cid:image002.png@01DC8492.55CC5B60]

De : Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>
Envoyé : 30 octobre 2025 09:53
À : Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>
Cc : Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Steve Koyanagi <skoyanagi@thekey.com<mailto:skoyanagi@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Objet : Re: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers

Hi Pascal,

In response to your question on whether we will have a Quebec entity, we will not have an entity specifically in Quebec. Below I've provided the list of all Canadian entities, specifying those being amalgamated and the three entities that will not be involved. Let us know if you have any questions.


Future Entity Structure 1/1/2026 (confirmed 8/26/25)



Entities that will be amalgamated:

  1.  Orofresh Enterprises Inc. (this company will be continuing under the name of “TheKey Care Ltd.,” which has been successfully reserved with Corporations Canada;

     *   Prairie Senior Care Inc. (this company will be continuing as a numbered company);
     *   SJD Care Services Inc. (this company will be continuing as a numbered company);
     *   Home Care Assistance (Montreal), Inc. (this company will be continuing as a numbered company);
     *   Arya Healthy Living Oakville  Inc. (this company will be continuing as a numbered company).
     *    2004437 Alberta Ltd. (this company will be continuing as a numbered company)



Not involved or affected by the amalgamation:

  *   HCA Home Care Assistance of Canada, Inc.  (British Columbia)
  *   Arya Healthy Living Inc.  (Ontario)
  *   LiveWell Care Management, Inc. (Federal)

Thanks for forwarding the email with the outstanding invoice. Tim and I will be sure that it's processed as quickly as possible.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>



On Thu, Oct 30, 2025 at 9:23 AM Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>> wrote:
Hi Tammi,

Thanks for calling. I will have name change on both insurance policy you have with me.

For payment, please look attached email send October 28.

Have a nice day

[cid:image002.png@01DC8492.55CC5B60]

De : Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>
Envoyé : 29 octobre 2025 16:01
À : Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>
Cc : Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Steve Koyanagi <skoyanagi@thekey.com<mailto:skoyanagi@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Objet : Re: TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers

Hi Pascal,

Thank you for taking time to speak with me today. As promised, below are the Canadian entities that will be amalgamating into one new company, as well as the name of the new company.


  1.  Orofresh Enterprises Inc. (this company will be continuing under the name of “TheKey Care Ltd.,” which has been successfully reserved with Corporations Canada);
  2.  Prairie Senior Care Inc. (this company will be continuing as a numbered company);
  3.  SJD Care Services Inc. (this company will be continuing as a numbered company);
  4.  Home Care Assistance (Montreal), Inc. (this company will be continuing as a numbered company);
  5.  Arya Healthy Living Oakville  Inc. (this company will be continuing as a numbered company).
  6.   2004437 Alberta Ltd. (this company will be continuing as a numbered company)

TheKey Care Ltd.'s primary address is -
800-885<https://www.google.com/maps/search/885+West+Georgia+Street,+Vancouver,+BC+V6C3H1?entry=gmail&source=g> West Georgia Street, Vancouver, BC V6C3H1<https://www.google.com/maps/search/885+West+Georgia+Street,+Vancouver,+BC+V6C3H1?entry=gmail&source=g>

Please let us know if you have any questions or need anything else to notify the insurance company.

Have a good evening.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>



On Mon, Oct 27, 2025 at 10:51 AM Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>> wrote:
Good Morning Pascal and Frank,

Pascal, thank you for your reply. I didn't receive a communication from you last week on next steps. Will you please let me know your availability this week so we can be sure to touch base?

Frank, it doesn't look like I received a response from you. Kindly reply and acknowledge receipt of this email and notice of the amalgamation, and let us know when you're available to speak about next steps.

Thank you.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>



On Thu, Oct 16, 2025 at 8:49 AM Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>> wrote:
Hello Tammi

I will call you next week to confirm what I have to do.
Have a great day

[cid:image002.png@01DC8492.55CC5B60]

De : Tammi Franzese <tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>>
Envoyé : 15 octobre 2025 10:41
À : Pascal Libersan <PLibersan@optiqueassurances.ca<mailto:PLibersan@optiqueassurances.ca>>; fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>
Cc : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Nina Kani <nkani@thekey.com<mailto:nkani@thekey.com>>; Steve Koyanagi <skoyanagi@thekey.com<mailto:skoyanagi@thekey.com>>
Objet : TheKey - Info re: CAD Amalgamated Entity to Insurance Brokers

Vous n’obtenez pas souvent d’e-mail à partir de tammi.franzese@thekey.com<mailto:tammi.franzese@thekey.com>. Pourquoi c’est important<https://aka.ms/LearnAboutSenderIdentification>
Good Morning Pascal and Frank,

Tiim gave me your contact information so I could reach out to you while Tim is out of the office.

As you may know, some of the Canadian entities are going to be amalgamated into a new, merged entity effective January 1, 2026. The name of the amalgamated entity is TheKey Care Ltd. Below is the address of their headquarters and where all notices, mail, etc., should be sent:

TheKey Care Ltd.
 800-885<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g> West Georgia Street<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g>
 Vancouver, BC V6C3H1<https://www.google.com/maps/search/885+West+Georgia+Street+%0D%0A+%0D%0A+%0D%0A+Vancouver,+BC+V6C3H1?entry=gmail&source=g>

Will you please confirm the deadline for insurance notices? Will you please outline that process?

Feel free to contact me if you have any questions or need any additional information while Tim is out of the office. He will be back at the end of October.


Sincerely,

Tammi Franzese

Senior Corporate Paralegal | TheKey

Mobile: 813.521.5269


[Image supprimée par l'expéditeur.]<http://www.thekey.com/>