Mavencare reporting

From
Audra Williams <audraw@thekey.com>
To
Rebecca Howe <rhowe@homecareassistance.com>
CC
Angie Markwell <angie.markwell@thekey.com>, Lisa Larson <llarson@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Kimberly Guerci <kguerci@thekey.com>, Matt Neal <mneal@thekey.com>, Lucas Motro <lmotro@homecareassistance.com>
Date
Wed, 6 Apr 2022 10:36:53 -0700
Folder
INBOX
--00000000000040862605dbffcf47 Content-Type: text/plain; charset="UTF-8" Hi Rebecca! I have had a lot of conversations with Eric Slone who is the Mavencare tableau support person that is available to us as well as Ali, our billing specialist, on reporting of metrics that I need to have access to. There have been MANY issues with getting the correct weekly revenue as well as other reporting. With the current structure that is in place, Thursday morning will be the earliest that I will be able to report the correct revenue numbers. For example, I will receive a report tomorrow that will reflect the correct revenue and CG margin for the week of 3/28-4/3. If we were included in WBR, the numbers would not be available for week of 3/28. Could we notate that Mavencare is for prior week, but still include them? I am open to suggestions and happy to do what is best for all involved. Best, -- Audra Williams Director of Business Support *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --00000000000040862605dbffcf47 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Rebecca! I have had a lot of conversations with Eric Slone= who is the Mavencare tableau support person that is available to us as wel= l as Ali, our billing specialist, on reporting of metrics that I need to ha= ve access to. There have been MANY issues with getting the correct weekl= y revenue as well as other reporting.=C2=A0 With the current structure that= is in place, Thursday morning will be the earliest that I will be able to = report the correct revenue numbers.=C2=A0 For example, I will receive a rep= ort tomorrow that will reflect the correct revenue and CG margin for the=C2= =A0week of 3/28-4/3.=C2=A0=C2=A0 If we were included in WBR, the numbers= would not be available for week of 3/28.=C2=A0 Could we notate that Mavenc= are is for prior week, but still include them?=C2=A0 =C2=A0I am open to sug= gestions and happy to do what is best for all involved. Best, = -- = Audra Williams Director of Business Suppo= rt Please note my email has changed: audraw@TheKey.com (425) 757-7027 TheKey.com = <img src=3D"https://signature.thekey.com/img/tk_logo_s= ig.png" width=3D"1

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