----==_mimepart_69407b21a833_21e622cf24c21123920 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cathy, Whenever you have a minute will be just fine (I'm confident it= will work.) Tim, I created a group and included the list of users y= ou provided. =C2=A0Please let me know if there are any issues. Thanks= ,=C2=A0 Mark Warner =0D =0D On=0D Mon, 15 Dec at 3:58 PM=0D , TheKey Support wro= te:=0D Hi Mark, =0D Joey Taylor =0D Maria Licoudis =0D Dominique Jacobs =0D Kim McConnell =0D Timon Page =0D Kristal Parris =0D Dennis Fancy =0D Brian Boxall =0D Chuck Terlesky =0D Shawntel Sousa =0D Gina Pellegrin =0D Sharon Speirs =0D Cathy Gerth =0D Shellie Lim =0D Janice Hamel =0D Desire Aranjo=C2=A0 =0D =0D Thanks =0D Tim =0D =0D =0D =0D On Mon, Dec 15, 2025 at 2:40=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D It is.=C2=A0 I just wanted to test with Cathy as it appears her experien= ce is what kicked this off.=C2=A0 I have to create group permissions and = assigned to individuals.=C2=A0 You should now be able to dial +33 & +44 n= umbers.=C2=A0 Please test and let me know.=C2=A0 Additionally, please sen= d me a list of the specific users that will need this level of dialing. =0D= =0D =0D =0D Thanks,=C2=A0 =0D =0D Mark Warner =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 15 Dec at 2:06 PM=0D =0D , TheKey Support wro= te:=0D =0D Hi Mark, =0D =0D I tested zoom using my app and I could not call the UK nor the US=C2=A0u= sing the country code or the full number. =0D =0D =0D =0D It's clear that international calling is blocked. =0D =0D =0D =0D =0D =0D =0D =0D On Mon, Dec 15, 2025 at 1:38=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Cathy, =0D =0D =0D =0D Any luck with those test calls? =0D =0D =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Mark Warner=0D =0D =0D =0D =0D =0D ----==_mimepart_69407b21a833_21e622cf24c21123920 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Cathy, =0D Whenever you have a minute will be just fine (I'm confid= ent it will work.) =0D =0D Tim, =0D I created a group and included the list of users you pro= vided. =C2=A0Please let me know if there are any issues. =0D =0D Thanks,=C2=A0 =0D Mark Warner =0D =0D =0D =0D =0D =0D On=0D Mon, 15 Dec at 3:58 PM=0D , TheKey Support &= lt;itsupport@thekey.com> wrote:=0D Hi Mark, =0D Joey Taylor =0D Maria Licoudis =0D Dominique Jacobs =0D Kim McConnell =0D Timon Page =0D Kristal Parris =0D Dennis Fancy =0D Brian Boxall =0D Chuck Terlesky =0D Shawntel Sousa =0D Gina Pellegrin =0D Sharon Speirs =0D Cathy Gerth =0D Shellie Lim =0D Janice Hamel =0D Desire Aranjo=C2=A0 =0D =0D Thanks =0D Tim =0D =0D =0D =0D On Mon, Dec 15, 2025 at 2:40=E2=80=AFPM Mark Warner < itsupport@thekey.com &g= t; wrote: =0D =0D =0D =0D =0D