Re: Uber Central Set Up - [#520061]

From
Joey Taylor <joey.taylor@thekey.com>
To
andreas.kozak@thekey.com
CC
mrus@thekey.com, nmoreau@thekey.com, tt@thekey.com, Bhuvaneshwari Sadananda <itsupport@thekey.com>
Date
Thu, 19 Oct 2023 15:10:02 -0400
Folder
INBOX
📎 image001.png; image002.png
Hey Andreas,

Still not working. I sent you a Teams invite at 3:30 PM!!

Thanks,

On Thu, Oct 19, 2023 at 2:50 PM <andreas.kozak@thekey.com> wrote:

> Before we do that, please all try to sign in now with your email address
> and code (not google or facebook buttons) and let me know.  There is a
> “workaround” that gets us around most issues, curious if it works for the
> payment issue as well.  Def. will fix Nikita’s issue.  LMK
>
>
>
> Andreas Kozak
>
> Procurement
>
> (631) 400-4409
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> https://thekey.com/
>
>
>
> *From:* andreas.kozak@thekey.com <andreas.kozak@thekey.com>
> *Sent:* Thursday, October 19, 2023 14:44
> *To:* 'Joey Taylor' <joey.taylor@thekey.com>
> *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com; 'Bhuvaneshwari
> Sadananda' <itsupport@thekey.com>
> *Subject:* RE: Uber Central Set Up - [#520061]
>
>
>
> Of course.  I’m available today until 4 PM EDT.  Please send an invite.
>
>
>
> Andreas Kozak
>
> Procurement
>
>
>
> (631) 400-4409
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> https://thekey.com/
>
>
>
> *From:* Joey Taylor <joey.taylor@thekey.com>
> *Sent:* Thursday, October 19, 2023 14:29
> *To:* andreas.kozak@thekey.com
> *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com; Bhuvaneshwari
> Sadananda <itsupport@thekey.com>
> *Subject:* Re: Uber Central Set Up - [#520061]
>
>
>
> Good Afternoon,
>
> This is the massage Nikita received:
>
>
>
> For myself and Melissa, I have added screenshots.
>
> If possible, could we please resolve this via a Google Teams meet rather
> than back and forth by email.
>
> Thank you,
>
>
>
> On Thu, Oct 19, 2023 at 12:37 PM <andreas.kozak@thekey.com> wrote:
>
> Hi Joey,
>
>
>
> I just checked, Melissa, Nikita, and you are active users in our Uber
> Canada account.  What seems to be the issue?  Are you logging in with your
> email address and the 4-digit code?  Which error message are you receiving?
>
>
>
> Thx,
>
>
>
> Andy
>
>
>
> Andreas Kozak
>
> Procurement
>
> (631) 400-4409
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> https://thekey.com/
>
>
>
> *From:* Bhuvaneshwari Sadananda <itsupport@thekey.com>
> *Sent:* Thursday, October 19, 2023 12:09
> *To:* joey.taylor@thekey.com
> *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com;
> andreas.kozak@thekey.com
> *Subject:* Re: Uber Central Set Up - [#520061]
>
>
>
> Hi JosephTaylor,
>
>
>
> Unfortunately, the IT team does not have access to the Corporate Uber
> account.
>
> ​
>
> I believe Andreas Kozak should be able to help, and I've CC'd him here.
>
>
>
> Andreas:
>
> Can you please assist  Melissa Rus and Nikita is facing issue in Uber
> central setup
>
>
>
> Warm Regards,
>
>
>
> Bhuvaneshwari.S
>
> Service Desk Engineer
>
> *TheKey.com* <https://www.thekey.com/>
>
>  [image: TheKey] <https://homecareassistance.com/>
>
> Team Email :- IT_helpdesk@thekey.com
>
>
>
>
>
> On Thu, 19 Oct at 11:03 AM , Bhuvaneshwari Sadananda <itsupport@thekey.com>
> wrote:
>
> Hi JosephTaylor,
>
>
>
> Greetings!
>
> Thank you for sending the request to ServiceDesk.
>
> I am working on this ticket please give me some time. If anything required
> I will reach you asap.
>
>
>
> Warm Regards,
>
>
>
> Bhuvaneshwari.S
>
> Service Desk Engineer
>
> *TheKey.com* <https://www.thekey.com/>
>
>  [image: TheKey] <https://homecareassistance.com/>
>
> Team Email :- IT_helpdesk@thekey.com
>
> On Thu, 19 Oct at 10:13 AM , JosephTaylor <
> joey.taylor@homecareassistance.com> wrote:
>
> Good Morning,
>
> Two members of my local team and myself still do not have access to Uber
> Central. We have been sent the link several times but every time we go to
> sign in, it asks for a payment method and says we do not have access. Would
> it be possible to organize a quick 10-minute Teams meeting to get this all
> figured out?
>
>
>
> Thanks,
>
>
>
> *Joey Taylor*
>
> *Regional Care Solutions Manager*
>
> 514-907-5065
>
> *TheKey.ca*   <https://thekey.ca/>
>
> [image: TheKey]
>
> 520061:611100
>
>
>
>
> --
>
> *Joey Taylor*
>
> *Regional Care Solutions Manager*
>
> 514-907-5065
>
> *TheKey.ca*   <https://thekey.ca/>
>
> [image: TheKey]
>


-- 

Joey Taylor

*Regional Care Solutions Manager*

514-907-5065

TheKey.ca   <https://thekey.ca/>

[image: TheKey]

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