Re: Uber Central Set Up - [#520061]
- From
- Joey Taylor <joey.taylor@thekey.com>
- To
- andreas.kozak@thekey.com
- CC
- mrus@thekey.com, nmoreau@thekey.com, tt@thekey.com, Bhuvaneshwari Sadananda <itsupport@thekey.com>
- Date
- Thu, 19 Oct 2023 15:10:02 -0400
- Folder
- INBOX
📎 image001.png; image002.png
Hey Andreas, Still not working. I sent you a Teams invite at 3:30 PM!! Thanks, On Thu, Oct 19, 2023 at 2:50 PM <andreas.kozak@thekey.com> wrote: > Before we do that, please all try to sign in now with your email address > and code (not google or facebook buttons) and let me know. There is a > “workaround” that gets us around most issues, curious if it works for the > payment issue as well. Def. will fix Nikita’s issue. LMK > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] <https://homecareassistance.com/> > > > > https://thekey.com/ > > > > *From:* andreas.kozak@thekey.com <andreas.kozak@thekey.com> > *Sent:* Thursday, October 19, 2023 14:44 > *To:* 'Joey Taylor' <joey.taylor@thekey.com> > *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com; 'Bhuvaneshwari > Sadananda' <itsupport@thekey.com> > *Subject:* RE: Uber Central Set Up - [#520061] > > > > Of course. I’m available today until 4 PM EDT. Please send an invite. > > > > Andreas Kozak > > Procurement > > > > (631) 400-4409 > > > > [image: TheKey] <https://homecareassistance.com/> > > > > https://thekey.com/ > > > > *From:* Joey Taylor <joey.taylor@thekey.com> > *Sent:* Thursday, October 19, 2023 14:29 > *To:* andreas.kozak@thekey.com > *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com; Bhuvaneshwari > Sadananda <itsupport@thekey.com> > *Subject:* Re: Uber Central Set Up - [#520061] > > > > Good Afternoon, > > This is the massage Nikita received: > > > > For myself and Melissa, I have added screenshots. > > If possible, could we please resolve this via a Google Teams meet rather > than back and forth by email. > > Thank you, > > > > On Thu, Oct 19, 2023 at 12:37 PM <andreas.kozak@thekey.com> wrote: > > Hi Joey, > > > > I just checked, Melissa, Nikita, and you are active users in our Uber > Canada account. What seems to be the issue? Are you logging in with your > email address and the 4-digit code? Which error message are you receiving? > > > > Thx, > > > > Andy > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] <https://homecareassistance.com/> > > > > https://thekey.com/ > > > > *From:* Bhuvaneshwari Sadananda <itsupport@thekey.com> > *Sent:* Thursday, October 19, 2023 12:09 > *To:* joey.taylor@thekey.com > *Cc:* mrus@thekey.com; nmoreau@thekey.com; tt@thekey.com; > andreas.kozak@thekey.com > *Subject:* Re: Uber Central Set Up - [#520061] > > > > Hi JosephTaylor, > > > > Unfortunately, the IT team does not have access to the Corporate Uber > account. > > > > I believe Andreas Kozak should be able to help, and I've CC'd him here. > > > > Andreas: > > Can you please assist Melissa Rus and Nikita is facing issue in Uber > central setup > > > > Warm Regards, > > > > Bhuvaneshwari.S > > Service Desk Engineer > > *TheKey.com* <https://www.thekey.com/> > > [image: TheKey] <https://homecareassistance.com/> > > Team Email :- IT_helpdesk@thekey.com > > > > > > On Thu, 19 Oct at 11:03 AM , Bhuvaneshwari Sadananda <itsupport@thekey.com> > wrote: > > Hi JosephTaylor, > > > > Greetings! > > Thank you for sending the request to ServiceDesk. > > I am working on this ticket please give me some time. If anything required > I will reach you asap. > > > > Warm Regards, > > > > Bhuvaneshwari.S > > Service Desk Engineer > > *TheKey.com* <https://www.thekey.com/> > > [image: TheKey] <https://homecareassistance.com/> > > Team Email :- IT_helpdesk@thekey.com > > On Thu, 19 Oct at 10:13 AM , JosephTaylor < > joey.taylor@homecareassistance.com> wrote: > > Good Morning, > > Two members of my local team and myself still do not have access to Uber > Central. We have been sent the link several times but every time we go to > sign in, it asks for a payment method and says we do not have access. Would > it be possible to organize a quick 10-minute Teams meeting to get this all > figured out? > > > > Thanks, > > > > *Joey Taylor* > > *Regional Care Solutions Manager* > > 514-907-5065 > > *TheKey.ca* <https://thekey.ca/> > > [image: TheKey] > > 520061:611100 > > > > > -- > > *Joey Taylor* > > *Regional Care Solutions Manager* > > 514-907-5065 > > *TheKey.ca* <https://thekey.ca/> > > [image: TheKey] > -- Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca <https://thekey.ca/> [image: TheKey]