--000000000000a63aaf0649cbc5e4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Suzanne, I am sorry to hear this and we had a pleasure being a part of Mom's care for the time we had with her. We will pass the good message on to her care team and terminate services immediately. Take care and all the best. Kristal Parris RN, BScN Client Success Manager TheKey LLC Email: Kristal.Parris@thekey.com Website: Thekey.com On Sun, Feb 1, 2026, 3:33=E2=80=AFPM suzanne friderichs wrote: > Hello. I wanted to update you on my Mum. She declined on Friday and we > moved her to the Palliative Care unit today. We will no longer require yo= ur > services. > > We are so thankful that The Key was part of my Mum=E2=80=99s life. The ca= regivers > she had were all excellent. > > Thank you again, > Suzanne, Claire and family > --000000000000a63aaf0649cbc5e4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Suzanne, I am sorry to hear this and we had a pleasure being a part = of Mom's care for the time we had with her.=C2=A0 We will pass the good message on to her care = team and terminate services immediately.=C2=A0 Take care and all the best. Kristal Parris RN, BScN Client Succe= ss Manager TheKey LLC Email: Kristal.Parris@thekey.com Website: Thekey.com On Sun, Feb 1, 2026, 3:33=E2=80=AFPM suzanne friderichs < sfriderichs@rogers.com > wrote: <blo