Each agency has it's own URL. Did you happen to create the same password for each Canada agency? If so, you can use that same password using this link https://app.clearcareonline.ca/ and toggle between agency's.
On
Thu, 30 Jan at 12:08 PM
, Amanda Mansfield <amanda.mansfield@thekey.com> wrote:
Hi Roxana,
Thank you. I now have access.
Can you please clarify, do I need to log into each district differently?
Thanks,
Amanda
On Thu, Jan 30, 2025 at 11:51 AM Roxana Cruz <clearcaresupport@homecareassistance.com> wrote:
Hi Timothy,
We see that Amanda has access to all Canada agency's. We can resend her the invite via CC to reset her password.
Hi Amanda - you will receive 5 emails 1 per agency to reset your password for each CA CC agency.
Thanks,
On
Thu, 30 Jan at 11:39 AM
, Timothy Thomas <tt@thekey.com> wrote:
Hi,
I have submitted Canadian Clearcare access for Amanda Mansfield in Savyint. Please expedite this request.
Thank you!
Tim
---------- Forwarded message --------- From: Amanda Mansfield <amansfield@joinlifeguard.com> Date: Thu, Jan 30, 2025 at 11:30 AM Subject: Clear Care Access To: Timothy Thomas <tt@thekey.com>
Hi Tim,
I haven't heard back from Clear Care. Would you mind double checking? We will need this access before we make the big launch across Canada.
Thanks for your help!
Amanda Mansfield
Account Manager / Lifeguard at TheKey
514-907-5065
TheKey.ca
--
Amanda Mansfield
Account Manager / Lifeguard at TheKey
514-907-5065
TheKey.ca